If industry transactions meant punching a hole in a card, a-la a customer loyalty program, CDS would probably be eligible for a free transaction by now. Earlier this week, the Pine Brook, New Jersey-based dealership consummated its 17th deal via the addition of IT Business Solutions of Rockwood, Pennsylvania.
Speaking of dealers that acquire frequently, there’s Doing Better Business of Altoona, Pennsylvania, which onboarded McCleary Business Machines. Meanwhile in the Deep South, CPC fortified its ability to service clients in the Gulf Coast with the acquisition of Best Copy Products. We’ll begin with a look at the CDS deal.
By picking up IT Business Solutions, a Xerox agency, CDS bolstered its presence in south and central Pennsylvania, and in the process support customers with local responsiveness and national strength. IT Business Solutions’ customer-centric approach dovetails with CDS’ objectives.
“IT Business Solutions is a great addition to the CDS family,” said John Hand, CEO of CDS. “Bob [Hay, IT Business Solutions president] and his team have built a reputation for being deeply invested in their community and consistently putting customers first. We’re proud to have them on board.”
IT Business Solutions customers will receive the same high-touch service with a broader range of products and industry-leading technology options, expanded technician availability, faster response times, and integrated support and smarter workflow solutions for the office.
“Joining CDS allows us to scale up without losing the personal touch we’re known for,” Hay pointed out. “Our customers now get the best of both worlds: the care of a local team, backed by the power and resources of a much larger organization.”
Doing Better Business-McCleary Business Products
This is a case where familiarity breeds transactions. Debra Dellaposta, president and CEO of Doing Better Business, has known Mack McCleary for decades. Her father, Vince Dellaposta, opened Word Processing Services in 1973 (check out our Difference Maker story on Joe Dellaposta this week) at the same time that McCleary hung his shingle. The Dellaposta siblings (including Beth) have spent extended time with McCleary’s children, including at dealer meetings and other trips.
“I’ve known Bruce McCleary for over 25 years. Bruce and his team are a perfect fit for our DBB family,” Debra Dellaposta said.
Bruce McCleary, who will be staying on to lead the transition team, added, “We are so excited to work with Debbie, Beth, Joe and the entire DBB family and we know that this will elevate our offerings and customer service to all of our customers.”
DBB is proud to have earned the Ricoh ProVision Dealer Partner designation again in 2025 and proud of its technicians who earned the ProVision 2025 Service Engineer Certifications. In addition to Ricoh, DBB also provides products and service for Canon, HP, KIP, Laserfiche, Sharp and Toshiba. These are the world’s leading-edge technologies, and the full breadth of those product lines—from desktop printers to large format printers to production printers to interactive flat panel displays and whiteboards to scoreboards—will now be available to the Clarion region. In addition, DBB has an entire solutions team developing and creating digital documents and workflows.
After three acquisitions in 2022, another in 2023, and the launch of a new division, AVYZE! Audio Visual Integrators, in 2024, DBB is keeping the momentum going with this latest acquisition. “This is a strategic addition, bridging the gap in our coverage area between DuBois and Erie,” said Joseph Dellaposta, DBB’s COO, “Bruce has built strong, trusted relationships, and we are thrilled to welcome all the McCleary Business Machines’ customers into our DBB family.”
CPC-Best Copy Products
In acquiring Best Copy Products, Pensacola, Florida-based CPC added a 38-year-old carrier of Sharp and Kyocera copiers, printers and scanners. Based in Auburn, Alabama, Best Copy Products has long been a trusted name in office technology, and the deal enhances CPC’s ability to deliver cutting-edge, cost-effective technology solutions to businesses and educational institutions across Florida, Alabama, Georgia and surrounding regions.
Rebranded from Copy Products Company in 2016, CPC has forged a legacy of excellence during its five-plus decades of operation. The change reflects CPC’s commitment to customer-centric innovation through its focus on managed IT, document management and print services. Best Copy Products aligns seamlessly with CPC’s mission to optimize workflows and maximize return on investment for clients.
“We are thrilled to welcome Best Copy Products to the CPC family,” said Roger Wallace, president of CPC Office Technologies. “Their 38 years of locally owned service and dedication to quality mirror our own values, enabling us to deliver even greater value to our clients while expanding our presence in Alabama and Georgia.”
Best Copy Products’ top-tier office equipment is backed by certified service technicians with a combined 90 years of experience. Its full-service approach, including IT support and comprehensive maintenance packages, has made Best Copy Products a trusted partner for businesses in Alabama and Georgia.
“We are incredibly excited about the opportunities this acquisition brings,” Wallace said. “Combining Best Copy Products’ deep local roots and expertise with our innovative solutions creates new possibilities for our clients, empowering them with technology that drives efficiency and growth. We look forward to building on our shared commitment to exceptional service.”
CPC operates in nine locations across Florida and Alabama: Pensacola, Daphne, Ft. Walton Beach, Mobile, Crestview, Montgomery, Panama City, Birmingham, and Monroeville. The addition of Best Copy Products’ Auburn location further enhances its ability to provide responsive, high-quality support. With a team of 35 factory-trained technicians averaging 19 years of industry experience and access to approximately $1 million in parts and supplies, CPC ensures minimal disruptions for clients.
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About CDS
Beyond copiers and printers, CDS offers a full suite of technology solutions ranging from managed print services, to managed IT services, and project-based IT services, providing our customers a single source for all their business technology needs.
About Doing Better Business
DBB is a family and women owned business with eight locations and over 100 employees across Maryland, Pennsylvania, Ohio, Virginia, and West Virginia. DBB is the leading regional provider of office technology, document and print management solutions and cloud architecture and administration. DBB is an authorized Canon, HP, KIP, Laserfiche, Ricoh and Sharp technology solutions provider.
About CPC Office Technologies
Since 1972, CPC Office Technologies has provided superior office technology solutions to businesses and educational institutions across Florida and Alabama. A locally owned business, CPC is renowned for its innovation, sustainability, and exceptional service. With a team of 35 factory-trained technicians and partnerships with industry-leading manufacturers, CPC offers a comprehensive range of solutions, including multifunction devices, managed IT, document management, and print services, all designed to maximize efficiency and ROI.
About Best Copy Products Inc.
Locally owned and operated for 38 years, Best Copy Products, based in Auburn, Alabama, is a premier provider of Sharp and Kyocera copiers, printers and scanners, serving businesses in Alabama and Georgia. With certified service technicians boasting a combined 90 years of experience, Best Copy Products offers full-service solutions, including IT support and maintenance, to ensure optimal performance and customer satisfaction.
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