Woodhull LLC

It’s easy to see that Robert Woodhull is a fan of history and tradition. Being the son (and grandson) of longtime office technology dealership leaders and having the opportunity to assume the president’s role himself after 12 years with the organization is an honor he Read More

There’s a cute little observation in the office technology industry that the A4 can do anything the A3 can, except cost more money. Since few environments have the need for the 11×17” sheet size, it confirms the adage that there’s many a truth said in jest. Don’t shed a tear Read More

Everyone has a role model on some level. Whether it’s someone you know personally, such as a parent or family member, a figure from your formative years (e.g., a teacher, neighbor or clergy), or someone who shaped your earlier years as a professional (manager or co-worker), we Read More

In devising the editorial thrust of this month’s State of the Industry report on women in leadership roles, our panel of dealer executives was asked, in hindsight, a wholly unfair question. The query: Do you make a conscious effort to develop women as leaders, and if so, what Read More

For many dealers that have embarked on adding ecommerce platforms to their websites, the project stands as a great, unfinished symphony. The truth is, ecommerce will always be an ongoing project for dealers, regardless of what juncture they’re currently occupying. Once the site Read More

In theory, the digital transformation is a finite evolution, although technology keeps moving the goalpost in what constitutes a complete transformation. But whatever the shade of digital, escaping the clutches of paper documentation and converting it to a digital state Read More

Providing quality, accurate scanning of documents is only the first step toward offering adept commercial imaging services. When the end-user client is in government, legal, health care or other verticals that require a documented chain of custody, security and regulatory Read More

As this month’s State of the Industry focus on corporate culture draws to a close, we offer some nuggets of wisdom from dealers who have forged a collection of core values, along with others that needed to make significant changes in order to create a team-based atmosphere. One Read More

Corporate culture is not something that’s written in chalk on a blackboard; it cannot be easily erased. It’s more or less etched in stone, requiring a considerable effort to adjust. Time-tested processes get their name because something worked in 1981 and again in 1991 and 2001. Read More

There’s a 60-year-old Peanuts comic strip that really speaks to the age of data analytics. In the strip, Linus is poring over some of the more telling numbers behind the ineptitude of Charlie Brown’s baseball team. “I think you’ll find,” Linus prefaced, “that (the statistics) say Read More

Today’s trivia question: When it comes to margin management, how high up the executive tree does this conversation go when deviating from the original marching orders? Does it start from the very top, or is there a direct line through sales/service managers, COO, vice president Read More

At a time in business when the sale of bread-and-butter offerings such as copiers and MFPs have been severely curtailed by COVID-induced conditions, dealers may be seeking to supplement their revenues by branching into ancillary offerings or even products that are far removed Read More

Our June state of the industry look at smart office/future office innovations provided a glimpse of tools off the beaten MFP path, from interactive white boards to virtual receptionists, cloud-based services, VoIP and conference room management solutions. To further the Read More

ATLANTIC, TOMORROW’S OFFICE www.tomorrowsoffice.com New York, NY President/Owner: Larry Weiss Year founded: 1959 Number of employees:  296 Primary hardware vendors: Ricoh/Savin, Konica Minolta, Toshiba, Kyocera, HP Primary solutions and services offerings: Docuware, NSI Read More

This week we speak with Susie Woodhull, president of Woodhull LLC in Springboro, OH about what’s hot and what’s not in her market. Woodhull LLC is a single-line Ricoh dealer. What’s hot? Woodhull: Managed IT services is hot for us right now; we’re getting ready to kick off the Read More