Wes McArtor

Industry Mourns the Passing of BEI Services Founder Wes McArtor

The office technology industry is deeply saddened by the loss of Wes McArtor, the president of NEXERA (formerly BEI Services) and a 30-year fixture on the industry circuit. Mr. McArtor, 67, fought a 20-month battle with glioblastoma, a form of brain cancer, and passed away in the
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When Is a Repeat Visit a Call Back?

At some point in the past we have all taken our vehicles in for a repair; if when you did this the shop only fixed it correctly 45 percent of the time would you consider that quality service? If you hired a contractor to build a home and only 45 percent of the construction was
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BEI Services and ENX Magazine to Acknowledge Service Excellence in 2015

The office technology industry thrives on service and whenever one asks a dealer why customers choose them as opposed to a competitor, more often than not, service ends up as one of the primary reasons. One of the companies at the forefront of assisting dealerships enhance its
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12 More 2014 Document Imaging Industry Highlights

The hardware, solutions, services, and supplies providers continue to share their 2014 highlights. These highlights, albeit brief, paint a vivid picture of the document imaging industry in 2014. “I am pleased to note that 2014 was a very favorable year for Toshiba.  Coupled with
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