TGI Office Automation

Perhaps it is only fitting that as we sign off from this year’s iteration of Elite Dealer challenges, not to mention a 2021 that was remarkable in oh-so-many ways (very few of them good), we provide our dealer community the opportunity to share a few stories about the members of Read More

Optimism abounds as we approach New Year’s Day. In a year marked by frustration, the changing of the calendar signifies an opportunity to begin anew with a fresh slate. In the world of business, few positions are compelled to lean more Pollyanna than pessimistic than the humble Read More

An entire “During a Pandemic” how-to series could be published that is aimed at the business community—hiring during a pandemic, growing sales during a pandemic, maintaining corporate culture during a pandemic. As much as anything, COVID-19 has elevated our ability to construct Read More

Admit it, you’re exhausted. This week’s presidential election has left our nation physically and emotionally spent. How many hours can one person spend staring at the Electoral College map? Suddenly, everyone is an expert on the voting proclivities of Wayne County, Michigan. Read More

Listening is often a lost art form. Sometimes, we get so caught up in what we know and believe without really giving a different viewpoint the attention it deserves. Look no further than the current political climate; we’d be hard pressed to find a juncture in recent memory where Read More

How does a dealership like Kelley Imaging Systems of Kent, WA—or any dealer for that matter—employ sales reps that have some specialization in certain vertical markets, but can talk the talk of a given market space without having a majority of its business in any one or two Read More

To err is human, but there is no forgiveness for users whose repository of information is flawed. Content management explodes on the launching pad when content fidelity is compromised. Fortunately, there is a wealth of solutions that can ensure optimal confidence in the Read More

The next installment of our looks at trends and predictions for the office technology sector in 2018 encompasses a number of different talking points that have garnered top-of-mind attention. In charting potential growth areas, seeking out adjacent product and service offerings Read More

Competition is all around you and growing by leaps and bounds. Smaller dealers who find they can no longer make investments that can help sustain a level of competitiveness to foster growth are finding refuge in the company of much larger competitors, be they M&A-minded Read More

The week between Christmas and New Year’s is always a dead zone from a business perspective. Come Jan. 2, it’s all hands on deck, buoyed by a feeling of renewed purpose and the desire to jump out of the chute running. Pour out the leftover eggnog and toss those goofy 2018 glasses Read More

Believe it or not, while we were capable of filling 140 pages in our December issue with the 2017 Elite Dealer profiles—and trust me, that is a LOT of information jammed between the covers—we were holding back just a little bit of information. OK, so maybe we could’ve tacked on Read More

October 13, 2015 – Manual processes for expense reporting can be a hassle both for employees who file reports and the managers that need to review them. Research from Quocirca found, 65 percent of expense claimants and 43 percent of processors that do not use an automated system Read More

Last year when we were soliciting our Elite Dealer nominations for 2014 we asked “What’s the biggest challenge facing your dealership?”  Because of space limitations those responses didn’t make the Elite Dealer profiles we ran in December. Instead, we’ll be sharing those in the Read More

The nominations are in, the judges have made their selections, and we’re proud to announce our 2013 Elite Dealers. This is an award that honors the best and the brightest in the imaging technology dealer community. The dealers we are honoring each week throughout the month of Read More

This week Frank Grasso, president of TGI Office Automation in Brooklyn, NY discusses what’s hot and what’s not in his market. TGI sells Toshiba, Lanier, Lexmark, Kyocera, HP, RISO, and KIP hardware along with an array of software solutions. What’s hot? Grasso: PaperCut is one of Read More