Repeat Business Systems

Switching Lanes: Overcoming Client Objections to Nontraditional/Hidden Gems

One of the more common refrains that has been repeated throughout 2019 is the suggestion to “stay in your lane.” In other words, don’t deviate from what you know or stray from your core competency. Stick to what you do best. That philosophy can be problematic. As an office
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Unearthing the Hidden Gems: How Dealers Spread the Word

If there’s a chill to the morning air, then it must be October. This month’s state of the industry report takes an overview of the so-called hidden gems that dealers believe have a high upside for potential growth, but may be viewed by some as flying under the radar simply
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Undaunted: A Conversation with Repeat Business Systems President Dawn Abbuhl

If you’re going to work an 80-hour work week like Dawn Abbuhl, president of Repeat Business Systems, the end result had better be a successful business. Based on its 28-year history and how it’s doing this year, it’s safe to say, Repeat Business Systems is indeed a successful
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Solutions Making a Difference for Dealers

The box is dead, the solution lives. That’s sort of become the mantra of today’s document imaging reseller and we do mean sort of because box selling hasn’t completely disappeared from the document imaging dealer’s playbook. It’s still a necessary evil. What isn’t evil, but
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Cloud Control: The CHAMPS Difference

After writing about this industry for as long as I have it’s a given that whether it’s an OEM or a solutions and services provider they can talk a good game about their hardware, solutions, or services offerings, and that’s exactly what Jim Corridi, vice president, Dealer
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