IT Services

Boston (April 27, 2017) – Continuum, the exclusive provider of the only vertically integrated IT service delivery platform that enables MSPs to scale rapidly and profitably, is moving into the second quarter of 2017 with significant momentum in the MSP and Office Equipment Read More

“Digital transformation” is one of those terms that sounds impressive, but its meaning is a bit fuzzy for most people. It essentially refers to the application of technologies such as cloud, mobile, imaging, and workflow automation to change the way companies operate. It includes Read More

Downers Grove, IL (January 25, 2017) – Four free publications aimed at helping technology solution providers handle the challenges of operating a business are available from CompTIA, the world’s leading technology association. The CompTIA Quick Start Guides provide industry best Read More

Boston, MA (September 29, 2016) – Continuum, the only channel-exclusive IT management platform company, and BrightGauge, a leading provider of business intelligence software for IT services providers, announced they are now integrated, allowing the consolidation of IT vendor Read More

The right tools are critical to getting the job done.  Today, businesses are more and more reliant on the Internet as well as software and hardware technologies to complete all the routine tasks that underpin larger business processes.  Launching new products, processing orders, Read More

I had an informative interview with All Covered’s Vice President of Marketing Nick Pegley about Managed Services and the growth of the All Covered network last month at the Konica Minolta dealer meeting. I’m writing that article now and it will appear later this month in ENX/The Read More

This week Tony Nami, president of Prior & Nami Business Systems in Trenton, NJ discusses what’s hot and what’s not in his market. Prior & Nami represents Canon, Konica Minolta, Sharp, and Muratec. What’s hot? Nami: In addition to being a copier dealer we provide IT Read More

This week Chad Alban, sales manager at Stratix Systems in Wyomissing, PA, shares what’s hot and what’s not in his market. What’s hot? Albon: Our big initiative this year is IT Services. We’re trying to do more Managed Network Services. We have a NOC set up and have someone there Read More

It’s been awhile since I presented an installment of “Off the Record,” a department that allows dealers to anonymously and honestly share their concerns about the issues and trends affecting their dealerships. This week we have a familiar topic that for better or for wor Read More

Tim Seeley, vice president of sales, with Seeley Office Systems in Glens Falls, NY, shares what’s hot and what’s not in his market. Seeley sells Konica Minolta and Muratec products as well as office supplies through United Stationers. What’s hot? Seeley: [An MPS program that Read More

I just returned from Photizo’s Transform Global 2013 in Scottsdale, AZ and like last year’s event, I had a jam-packed schedule with not enough time to attend all the sessions I wanted to sit in on or see all the people I wanted to see. But I did walk out of there with Read More

This week Larry Weiss, president of Atlantic, Tomorrows Office, in New York City, shares what’s hot and what’s not in his market. Atlantic sells Ricoh, Toshiba, Konica Minolta, and Kyocera devices and offers a range of services, including Managed IT, Document Management, MPS, and Read More

What’s the hottest thing in the imaging and office technology industries right now? Could it be IT services, managed network services? It could be depending on whom you’re speaking with. Not everybody is buying it though. This week I spoke with Tom Callinan of Strategy Read More

One of the hottest trends sweeping the office technology industry is IT services, which also encompasses managed networked services (MNS). To be fair, they’re related although they are not necessarily the same thing. Either way, not everybody sees these two related opportunities Read More