Fraser Advanced Information Systems

AI and Print Security: MPS and MNS Cross Paths While Tech Evolves

Over the years we’ve witnessed how managed print services (MPS) and managed network services (MNS) continue to become intertwined. Since the pandemic, the distributed workforce demanded contingencies for maintaining an acceptable level of security, as printers became viewed as an
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Corralling MPS: Service Providers Safeguard Against Problematic Implementations

We’ve all heard the expression, “Life is hard because it gives you the test first, then teaches you a lesson.” Unfortunately, it’s impossible to safeguard against every challenge in business. The hope is that when issues eventually arise, they don’t result in a swift kick to the
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What’s Next? Dealers Share Plans, Wish List for Future AI Innovations

Dealers and end-users alike, it’s safe to say, are in various stages of engagement when it comes to artificial intelligence (AI) technologies. Some are leveraging it to enhance sales talk tracks or generate marketing content. Others have heard of AI and think it sounds neat, but
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Interest in AI has Spiked in Business Community, but Investment Dollars are Lacking

Artificial intelligence (AI) has taken on a conspicuous role in 2025 society, with ardent enthusiasts and casual observers alike intrigued by the possibilities it offers. There is a healthy fear and respect approach to AI on the business front as many companies are approaching
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Talking Generative AI: Dealers Add Insights to its Internal and Client Use

As we all know, “The Godfather” saga teaches us many lessons, from “leave the gun, take the cannoli” to never drive to a toll booth in a violent rage while seeking revenge. To that end, we can relate the personas from Francis Ford Coppola’s Magnum Opus to the world of
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AI Phobic: Fear of the Unknown Adds Drag on Acceptance Rate for Dealers, Clients

Those of a certain age can chuckle at the thought of older people struggling with technology. Remember grandmom trying to use a television remote for the first time? Or that time when your father opened 47 windows when attempting to board the information superhighway. And we
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M&A Roundup: CFBT Turns Triple Play, Fraser Subsidiary Watchkeep Buoys IT, Sharp Buys in Florida

Most dealers are incredibly busy this time of year, which makes efficiency all the more invaluable in order to keep operations humming. Some companies, however, have taken multitasking to another level. CFBT certainly doesn’t waste any time. This week, the suburban Buffalo
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Crystal Ball Activation: Dealers Ponder “Sleeper” Trends for 2023 and Beyond

We’ve all heard the phrase “we don’t know what we don’t know,” and as it applies to business, it is those variables that are not readily apparent and cannot be factored into a business plan. Natural disasters and pandemics immediately come to mind, as do man-made/triggered
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Two-Minute Drill: Melissa Confalone’s Journey to President at Fraser Advanced Information Systems

A racecar driver doesn’t need to know what’s going on under the hood of the vehicle in order to be successful, but having an intimate knowledge of the machinations certainly helps. However, when it comes to guiding the fortunes of an office technology dealership, boasting an
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The More You Know: Converting 2022’s Lessons into Executable Plans

If there’s one thing the past three years have taught us, it’s that lessons aren’t truly learned unless we implement the knowledge into our processes and the way we conduct business moving forward. Repeated mistakes are often costly and can be accompanied by unforgiving
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Melissa Confalone Promoted to President of Fraser Advanced Information Systems

Fraser Advanced Information Systems is pleased to announce that it has named Melissa Confalone as its new president, effective Jan. 1. In her new role, Confalone will be responsible for day-to-day operations, leadership and strategic planning for the West Reading,
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Now Trending: Industry Professionals Weigh in on Issues to Watch in 2023

As soon as the ball dropped in Times Square on Sunday, the countdown began for all the Negative Normans and Nellies who reside in Pessimistic Cove. They’re all asking the same question: when will something bad happen in 2023? It’s a coping mechanism, a raising of the defense
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Fraser Advanced Information Systems Selected as One of the Best Places to Work in Pennsylvania for 2022

West Reading, PA (Dec. 12, 2022) — Fraser Advanced Information Systems, a regional business technology and IT management company, was named one of the Best Places to Work in Pennsylvania for 2022 by the Central Penn Business Journal and Lehigh Valley Business. Bets Places to Work
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Incenting Software/Solutions: Reward Awaits the Patient Account Representative

Not all dealers embrace a one-size-fits-all approach when it comes to incenting software and solutions sales. But every account representative has an overall number he/she must hit to fulfill their quota so that they can pack for that president’s club trip to Aruba or the
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Key to Success in Unified Communications Lies in Value Selling

One of the truisms in business is that providing a product or service that lends itself to commoditization presents a challenge for the dealer/reseller. Commoditized products frequently see a large pool of providers, many of which are driven by price. Thus, it can be said that
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