Sales & Service

Ensuring that products and services make our customers’ lives better has been a singular focus for Xerox. In fact, innovation and customers are at the heart of everything we do. For over 50 Read More

Last week, a pair of OEMs and an industry analyst provided an overview of the benefits of using original equipment manufactured-supplied consumables. This week, we’re providing equal response Read More

There are two sides to every argument. In the case of offering OEM-produced toner as opposed to third-party product, office technology dealers and resellers need to weigh a number of options when Read More

During an interview with ZDNet back in 2010, when I was CEO of Photizo Group, I made the prediction that hybrid dealers would dominate the MPS market. At this time, the term hybrid dealer was Read More

Last May’s Supreme Court decision in the landmark Impression Products vs. Lexmark case seemingly set the remanufacturing world on its ear while dealing a blow to global OEMs. Now that a precedent Read More

Norwalk, CT and Tokyo (Jan. 31, 2018) — FUJIFILM Holdings Corporation (Fujifilm) (TSE: 4901) and Xerox Corporation (Xerox) (NYSE: XRX) today announced that they have entered into a definitive Read More

What does 2018 hold in store for our industry? That’s a good question. The 2017 campaign ended with a flurry of M&A activity and, if you perused our December Elite Dealer issue, you would Read More

The next installment of our looks at trends and predictions for the office technology sector in 2018 encompasses a number of different talking points that have garnered top-of-mind attention. In Read More