Sales & Service

Is there a Future for Production Inkjet in the Dealer Channel?

In 2015, Canon Solutions America (CSA) made a bold unveiling with the introduction of its Océ VarioPrint i300 color digital press, a sheetfed inkjet production printing system that gave
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Why the Best Salespeople are So Lucky

How do I achieve my desired sales goals over and over? Thomas Jefferson once said, “I’m a great believer in luck, and I find the harder I work, the more I have of it.” You may have noticed those
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Can the He-Man Creators Teach MSPs about IT Marketing?

If you grew up in the 1980s like me, you no doubt were a huge Star Wars fan and loved to play with the action figures. Of course, you probably had no idea that the massive success of the Star
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Charting Growth Opportunities for Managed IT: Finding Comfort in the Cloud

In a bit of a nod to the Captain Obvious in all of us, perhaps one of the secrets to ensuring future growth for managed IT providers is to furnish the full spectrum of IT needs for clients. While
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Five Things Dealers Should Know to Thrive in a Review Economy

Think of the last time you went on vacation, or maybe you’re planning one right now. I would bet some Bitcoin that you visited at least one review site, or looked at reviews of your hotels
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Product Update: Epson Packs More Punch in Smaller Space with WorkForce Pro Refresh

Epson America chose Valentine’s Day to begin shipping its newly-christened WorkForce Pro WF-C5000 series, which replaces the WF-5000 series of color workgroup printers. It was an appropriate
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Fear of Overcommitting in Managed IT? A Partner Platform May be the Answer

Businesses often take years to develop a sterling reputation. Yet, it only takes one slip, one promise unfulfilled, to undo years of hard work and diligence. In a community as tightly-knit as the
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On the Road: One Canon Event Shines Light on Manufacturer’s Impressive Growth

Hollywood, FL—Giving many attendees a break from the doldrums of winter, Canon assembled more than 50 industry journalists and analysts to the annual One Canon Event, held at the sun-splashed
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