Sales & Service

Last week’s acquisition of MWA Intelligence Inc. (MWA) may seem like a coup for Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) and its All Covered division, and that would be Read More

Epson today announced two new high-speed, easy-to-use wide-format SureColor T-Series plotters—the Epson SureColor T3170 24-inch desktop printer and the SureColor T5170 36-inch floor-standing Read More

It’s no secret that a dealer’s sales division is often the one area that frequently sees the highest turnover rates. To what extent the vice president of sales and/or the sales manager can Read More

Given this week’s Fourth of July celebration, it seems only appropriate to pay homage to a Difference Maker who, in the face of long odds and potentially damning consequences, took a Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) continues to accelerate its business transformation with the acquisition of MWA Intelligence Inc. (MWAi) a leading provider in the Read More

Ideally, the path to growth within the dealer community is paved with promises of net-new business, but that need not be the cure-all solution. As with any ancillary offering that provides Read More

Xerox (NYSE: XRX) Vice Chairman and CEO John Visentin sent a letter to Fujifilm Chairman Shigetaka Komori on Monday, responding to the lawsuit filed by Fujifilm last week. He also released the Read More

To err is human, but there is no forgiveness for users whose repository of information is flawed. Content management explodes on the launching pad when content fidelity is compromised. Read More