Sales & Service

Supporting the Dealer: Manufacturers Offer Variety of Managed Print Services Programs

As the calendar turns toward the final quarter of what has been an exciting 2018 on a number of different levels, we encourage you to check out our extensive coverage of MPS in the September
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Five Steps to Hire Top Sales Talent

With today’s low unemployment rates, it may feel impossible to find top talent for your sales openings. This is due to quality-candidates staying under the radar of job boards. According to Your
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If You Were Your Competition, How Would You Put Yourself Out of Business?

If you were your competition, how would you put yourself out of business? Well, that’s a heavy and potentially depressing question! Especially considering all of the effort, emotion, wins and
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Looking Skyward for Answers: A Cloud-y Future for Some, Not All

To the cloud or not to the cloud; that is the question. With all due respect to Hamlet, the answer is anything but simple. Nor is the journey’s end permanent. As we wrap up our August look at
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Ken Edmonds to Guide BTA Service Success Training Program

On Oct. 1, the Business Technology Association (BTA) will present its new online educational offering, BTA Service Success Training. It is the first training program for supervisors and managers
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LMI Solutions Announces Partnership with Turnspire Capital Partners

Gary Willert will be the first to admit that LMI Solutions has faced its share of challenges in recent years. But the CEO of LMI Solutions firmly believes his business has found in Turnspire
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How Many Office Equipment Dealers Became Successful and How Others Became WILDLY Successful

When I started my career in the office equipment industry, dealers were having a tough go of it. Cartridge and toner margins were way down due to an influx of inexpensive compatible and
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Oval Partners Makes Strategic Investment in RS Business Machines

Oval Partners, a San Francisco-based multi-family office private equity firm, today announced a new partnership with RS Business Machines, a premier national managed print solutions provider
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