Sales & Service

There is a chance to deliver exceptional customer service through every single customer interaction. As an office equipment dealer, you do this each time you supply your customers with high Read More

We’re going to bid November adieu by wrapping up our look at 21st-century sales strategies with a mixed-bag look at the wildcard variables that have enabled dealers to gain a leg up on the Read More

If you are like me, you are trying to figure out what happened to summer. It seems like yesterday we were lighting off fireworks and eating your brother in law’s terrible BBQ. Now you are trying Read More

The Gordon Flesch Company has named Patrick Flesch as president and Mark Flesch as chief operating officer (COO). Having served as sales managers and vice presidents of sales for the Gordon Read More

As an office equipment dealer, you have to do more than simply resell manufacturer hardware. Ultimately, your entire business relies on producing value that creates lifelong customers. That means Read More

There are two things most dealers can agree upon. One, social media engagement is an effective tool for communicating with customers and prospects, whether it’s to promote a product or service, Read More

The role and life of the account representative, one might argue, has been simplified in the past 20 years. No longer is in incumbent upon a sales rep to do all of the heavy lifting in enticing Read More

UBEO Business Services (UBEO), a premier provider of printer, copier and related office equipment sales and services companies, announced its merger with Ray Morgan Company (Ray Morgan), the Read More