Sales & Service

As we dig deeper into the topic of smart office/future office opportunities for office technology dealers, the conversation invariably turns to post-sale revenue. Certainly, the opportunity to go Read More

In a recent meeting with a CEO and Chief Sales Officer, I heard the following quote from the CEO: “If I knew why non-producers didn’t produce, I would be free of problems in my sales Read More

In a bit of a Texas two-step, a pair of Lone Star State dealers beefed up their regional footprints and product menus through acquisition. Datamax nabbed the copier division of Firmin’s Read More

Xerox (NYSE: XRX) has acquired two new multi-brand dealers, Rabbit Office Automation (ROA) and Heritage Business Systems (HBS), to grow its presence in the San Francisco Bay area and the Delaware Read More

Epson America Inc., a leading provider of high- performing printing solutions, today announced the expansion of its corporate inkjet line head printer portfolio with the WorkForce Enterprise Read More

West Coast dealers continued to expand their footprint with the announcement of two acquisitions. One sees GoodSuite, the former Copier Headquarters of Woodland Hills, California, adding Advanced Read More

Office Technology Providers have always been good at listening to the needs of their customers. They are passionate about innovating and developing new solutions that ultimately help their Read More

Lexmark, a global imaging solutions leader, this week announced that its board of directors has unanimously selected Allen Waugerman as Lexmark president and chief executive officer, effective Read More