Sales & Service

Want a fun exercise? Try saying the words that comprise EBITDA as fast as you can, even just once. Earnings before interest, taxes, depreciation and amortization. By the second or third try, it Read More

Sometimes, a book of business or select assets are all that’s needed in a deal, and this week yielded a pair of examples of such transactions—one from the dealer side, the other involving a Read More

In conjunction with this month’s state of the industry focus on mergers and acquisitions, we’d like to provide you with a look at the various stumbling blocks that can either stall or completely Read More

For many of us who are in the managed print services industry, we may have an established and aging workforce in place, and that may work well…but sometimes it can be a great experience to bring Read More

From discovery to implementation and client training, from setting expectations to delivering on promises, implementing workflow solutions calls upon the dealer, client and the software/hardware Read More

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. Why Upgrade? Do It for the Joe, Office Equipment Read More

After three years of trekking nearly 500 miles down the California coast, the fourth installment of Bike For Hope switches to the East Coast and the Blue Ridge Mountains in South Carolina from Read More

A Florida city is still struggling to recover from a ransomware attack two weeks after the city paid the ransom, according to the New York Times. The attack began after a city employee downloaded Read More