Sales & Service

In our September issue, we take an overview of the perceived or real threats posed by online retailers such as Amazon and Staples, the latter fortified by its acquisition of DEX Imaging. The Read More

The usefulness as a sales tool of adding new functions (translation, etc.) to smart MFPs pales in comparison to another way to leverage apps and connectors: dramatically improving core MFP Read More

While we could discuss the ins and outs of the merger and acquisition theater on a weekly basis, alas, this week marks our final look at the subject for now, at least in terms of our state of the Read More

When’s the last time you’ve asked one of your clients what they thought of you? I’m deeply concerned that many in sales have taken their clients for granted. They’ve Read More

In the last week or so, talks of a recession have become louder, though not everyone agrees that the indicators are pointing toward the big R. A story in the Wall Street Journal earlier this week Read More

Kelley Imaging Systems (Kelley Imaging) announces expanded market reach in Montana through the acquisition of three dealers: Mountain West Office Solutions of Helena and Billings, Copier Doctors Read More

There’s a wealth of information to be had for dealers who are considering selling a business they may have spent a lifetime developing. It’s not an easy call by any stretch, which is why Read More

Electronics For Imaging (EFI) this week announced the appointment of Jeff Jacobson, a 30-year veteran of the digital imaging and industrial technology sector, as CEO, effective immediately. Read More