Sales & Service

Last week, we considered some of the factors that come into play for employment in 2020, including the “ghosting” practice that, while not strictly a 21st-century phenomenon, is indicative of the Read More

Gordon Flesch Company (GFC) has agreed to acquire Information Technology Professionals (ITP), a managed service provider based in Madison with locations in the Appleton and Milwaukee area. With Read More

The M&A funnel remained fertile this week with two more acquisitions, as Flex Technology Group picked up Ultrex Business Solutions to operate under the Caltronics Business Systems flag in Read More

Epson America, a leading provider of digital imaging solutions, today expanded its lineup of commercial document scanners with the powerful and flexible DS-32000 and DS-30000 large-format Read More

We welcome February with this month’s state of the industry focus on finding and maintaining quality employees—long viewed as one of the most vexing challenges for not only the office dealer Read More

This week saw a pair of transactions, one of which involves a manufacturer. Kyocera Document Solutions obtained Quality Digital Office Technology in Pennsylvania, while New York dealers Superior Read More

As we put the January state of the industry report on trends and predictions to bed for another year, we conclude the overview with a look at the great unknown. We’ve said before that no trend Read More

Often times, a business will rebrand because its current name has connotations with a technology that is viewed as mature. In the case of Kelley Imaging Systems, CEO Aric Manion had practical Read More