Sales & Service

Last week, we led off our Elite Dealer challenges overview with a focus on how they have dealt with the evolved needs of their clients. But the one obstacle that was impossible to overcome was Read More

Marco announced that Trevor Akervik has been promoted to chief operating officer. Akervik will be responsible for driving results for Marco, as it evolves into a national, integrated business Read More

MPS Monitor, the company that develops and distributes the leading platform for the remote monitoring and management of printers and multifunctional devices, announced that it has established MPS Read More

The Great Resignation has been one of the most cited repercussions from the trail of destruction COVID-19 continues to leave across the global business network. The term is largely attributed to Read More

Let’s all pause for a moment… How well do your salespeople know their clients and how well do your clients know your salespeople? How would your clients describe your salespeople? Your Read More

Analysts and pundits may sometimes give the impression that they believe the path to generating significant revenue for an office dealer’s bottom line is by simply adding high-margin product and Read More

A class action filed in U.S. District Court for the Central District of California, on Oct, 27 alleges that Datto purposefully, willfully, and knowingly committed consumer fraud and violated Read More

Toshiba Corporation announced last Friday its intention to separate into three standalone companies: Infrastructure Service Co.1, consisting of Toshiba’s Energy Systems & Solutions, Read More