Sales & Service

Time, tools, training, technology, technicians…the five Ts of managed IT represent the primary investments dealers must embark upon to proffer end-users a validated and confident service Read More

In conjunction with April’s State of the Industry report on managed IT, we saved a few nuggets of wisdom from our panel of top dealers in this space, who were gracious enough to share their Read More

HP announced Monday that it has signed off on a definitive agreement to acquire phone and accessories specialist Poly for $40 per share, or $3.3 billion, which represents the latter’s enterprise Read More

As we’ve examined throughout the month of March in our State of the Industry report, the focus is less on an A3 versus A4 conversation, as the true topic is how device placement—albeit with an Read More

A managed service provider is a vital ingredient when trying to operate a successful business. They also play a key role in turning IT into a distinctive advantage without straining budgets. It Read More

There’s no need to sound the death knell for the durable A3 device. Even with the surge of A4 placements, many end-user environments are still rife with the venerable A3. And while trends are Read More

Coming on the heels of four acquisitions in 12 months, Novatech announces further strategy refinements with the consolidation of two of those acquisitions: United Laser and ManagedPrint. In Read More

While it is important to note the vitality of A3 devices as a critical component of today’s office dealer portfolio, the continued inroads being made in the A4 landscape cannot be denied. A4 Read More