Sales & Service

DEX Imaging Adds Hendrix, Marking Eighth Acquisition of 2022

One of the most prolific M&A jags in recent history continued late last week, as DEX Imaging acquired Hendrix Business Systems of Mathews, North Carolina. It was the eighth acquisition this
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When it Comes to Sales and Quotas, Dealers Not Lowering Expectations

Coming off a year when the ability of account executives to peddle MFPs and other varieties of hardware became severely cramped by supply chain issues, one might gather that dealers across the
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M&A Roundup: Gordon Flesch Co., Applied Innovation Swing Deals

As 2022 heads down the final stretch, Gordon Flesch Co. (GFC) and Applied Innovation both added to their product and service portfolio via the M&A route. Madison, Wisconsin-based GFC acquired
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On the Road Again: Sharp Brimming with Optimism During Dealer Roadshow

It may have been billed as the 2022 Dealer Roadshow, but as John Sheehan stood front and center in a conference room filled with dealer principals at the Westin Michigan Avenue, the senior vice
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Incenting Software/Solutions: Reward Awaits the Patient Account Representative

Not all dealers embrace a one-size-fits-all approach when it comes to incenting software and solutions sales. But every account representative has an overall number he/she must hit to fulfill
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Under the Radar: Dealers Detail Less Heralded Software Applications

The wonderful aspect of software solutions is the seemingly endless list of titles and applications that can serve end-users on both a vertical and horizontal level, from niche-specific titles
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Advanced Office Acquires CopyCare Document Solutions

Advanced Office, a leading office solutions provider servicing Los Angeles, Orange County, San Diego and the Inland Empire, announces its acquisition of CopyCare Document Solutions of San Diego.
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Low-Hanging Fruit: Dealers Share Insights into Best Opportunities for Software Growth

The world of software solutions represents a fully stocked pond into which dealers can cast their lines. From print and feet management to document management and all things IT, there’s no lack
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