Sales & Service

I usually think this sometime this year; I’ll be starting my 34th year in the copier business. If we want to be technical I guess you could say that I’m now selling imaging hardware and Read More

(Art Post’s note: Rick Backus is a genuine genius when it comes to implementing time-saving solutions for copier and managed print dealers. We’re also proud to have Rick (Cyberon Dealer Read More

This week we ask Erik Crane, president of Copy Products, Inc. in Springfield, MO, what’s hot and what’s not in his market of late. What’s hot? Crane: Toshiba mid range color 25-45-ppm units are Read More

Sales organizations, almost universally, believe that sales training is a critical lever in driving sales performance and yet so few organizations have devised an effective training continuum.  Read More

This new department randomly asks a dealer what products and solutions are currently hot for them and what’s not. Here’s what Rick Bastinelli, president of Centric Business Systems in Read More

Many business owners overlook the cash that is sitting idle within the business.  Too many of us have cash tied up in excess parts inventory.  Properly managing your parts inventory can have a Read More

This new department randomly asks a dealer what products and solutions are currently hot for them and what’s not. Here’s what Jim Oricchio, president of Coordinated Business Systems in Read More

A few days ago I received an e-mail from a P4P’er (Print4Pay Hotel member) in respect to her quitting the industry or just resigning and moving to another company. Here’s a snippet of Read More