Sales & Service

Has the Time Come for Sales People to be Paid on Click Revenue?

In the world of MPS, commission for clicks is the common method pay compensation for reps. Most of the time commissions are paid off the monthly revenue click from systems that are under a MPS
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The Art of the Copier & MFP Demo

When was the last time you packed a copier on a sales cart, wheeled it into the customer’s office, performed the onsite demonstration and left with an empty sales cart and a check? For those of
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10 Clues to Keep Your Sales Pipeline Full

What does it take to be successful in the imaging industry for a long period of time? Some might say product knowledge, some may say closing skills, and some may tell you it’s about hard work.
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Those Magnificent Men and Their Copy Machines

In 1965 I was eight years old, entertainment for me came in the form of movies (my how times have changed) and one of my favorite movies as a child (and still now) is a comedy classi
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Top Ten MFP Copier Industry Predictions for 2013

2012 a not so good year for the MFP copier industry or a good year for the MFP copier industry.  I’m thinking that most will answer a not so good year at least for the industry as a whole.
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To Ricoh: What I Want for Christmas in 2013

In Nova Scotia, during the twelve days of Christmas small groups of belsnicklers, or masked mummers, appear in neighborhoods, ringing bells, making noise, seeking candy or other treats. The hosts
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Selling Copiers & MFP’s: Running With the Big Dogs

What’s the Golden Rule when selling office equipment? Know your competition or least what they are quoting. Ever notice every time you walk the dog that he or she stops at every tree or
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Ethical or Unethical?

Some companies use em and some don’t. For those of you who are new to the business, I’ll try to make some sense of the padded lease rates. Padding means to increase the lease-rate
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