Sales & Service

I’ve been chomping at the bit to write this blog. Picture this, there are three sales people from three different dealers, and all have secured an appointment with the decision maker to Read More

Well, it’s new for those of us that sell the Ricoh product line. We had heard Well, it’s new for those of us that sell the Ricoh product line. We had heard rumors on the Print4Pay Read More

Do you remember when leads were a weekly occurrence? Many years ago, it was not uncommon to get a few leads a week. Back in the ‘80s they would come via fax from the manufacturer. Advertising was Read More

Monday? Everyone knows that a great copier sales person week starts late Sunday because we called it quits early on Fridays, especially in the summer. With that in mind, Sunday night is geared to Read More

Just about 18 months ago,  Toshiba American Business Solutions offered up National No Print Day.  Within a few days or weeks Toshiba cancelled the campaign. I heard they cancelled due to a not so Read More

In the last month I’ve had to visit the same doctor’s office about six times. Seems I developed cataracts in both eyes. I opted for the surgery and everything went very well. Not Read More

No one would disagree that people are a company’s most important asset.  If I were a CEO I would be challenging my management team to develop their employees and search for highly qualified Read More

I was born in the late fifties, by the time I was three years old, Xerox had introduced the first plain paper copier. The Xerox 914 was capable of producing 400 copies per hour. The speed per Read More