Sales & Service

As copier reps, it is imperative to continue to nourish, maintain and grow your existing client base. What has become challenging is grabbing net new business. Net new business fuels the growth Read More

“How much do I insure my leased copier for?” was a discussion I had with one of the sales rep in our office yesterday. From time to time, we field calls from clients asking how much to insure the Read More

Andrew Paparozzi presented at EFI Connect 2016 and ran down some of the most crucial points business owners need to address in the coming year. As Senior Vice President and Chief Economist of Read More

1 in 3 Customers Leaving MPS – Potentially Costing Industry $1.6B in North America While office page volumes have declined, the managed print services market has seen steady growth. But a recent Read More

Is it too late to get into the MPS game if you’re not in it already? That’s a question that never seems to go away no matter how often the industry talks and talks and talks about MPS. You would Read More

Most every company owns and/or leases a copy machine.  In most cases these copiers are covered under a maintenance/supply agreement.  The billing model that is most prevalent is where a company Read More

In today’s copier centric sales world, why has MPS failed to gain “real” traction? Why can’t we get our sales reps to sell it and make it a profitable branch of our business? We can start to Read More

Should copier sales reps leverage the power of branding to differentiate themselves to rise above the noise? My answer, an absolute yes! Branding is powerful. When you think of brands, most turn Read More