The below examples show the paper size prompt that appears after the tray is opened and closed.
This has been a common question on how to disable this as administrators have gone to the length to remove the “TRAYS” menu from the home screen to prevent end-users from changing settings but the prompt will still appear with the “MODIFY” icon as seen after the tray has been opened and closed.
To disable this prompt:
Legacy firmware models: (i.e. 4200, 4250, 4600, 4700 any “Legacy” models with the green checkmark button):
“CONFIGURE DEVICE” > “SYSTEM SETUP” > “TRAY BEHAVIOR” > “SIZE/TYPE PROMPT” and set to “DO NOT DISPLAY”.
Future Smart 3 and 4 models: Press “TRAYS” icon > select “MANAGE TRAYS” > “SIZE/TYPE PROMPT and select “DO NOT DISPLAY”.
