Syracuse, NY (Feb. 6, 2024) — Usherwood Office Technology, a family-owned office technology and IT services company, recently celebrated the opening of a new location in Plymouth, MA. The new office will provide a stronger presence in Massachusetts, further solidifying Usherwood as a leading IT and office technology company in the Northeast.
With other Massachusetts offices in Auburn and Boston, Usherwood serves clients across the region with managed IT, managed print services, managed communications, and security systems. Headquartered in Syracuse, New York, Usherwood has experienced rapid growth in recent years, resulting in the expansion of its Massachusetts locations.
With award-winning client service, Usherwood offers exceptional customer care and decades of expertise dating back to its founding in 1976. With a customer review-generated Net Promoter Score of 90.69, Usherwood was named as a World Class Service provider among a short list of companies that earned 70 or above. In addition, this year is the 10th year in a row Usherwood has been named a Canon Elite Dealer for exceptional products, service, and business practices.
In the past fiscal year, the information technology and managed service provider reported a 24 percent increase in revenue. This substantial growth more than doubled the year-over-year revenue growth rate from 2022 and exceeded the company’s planned revenue growth by 8.5 percent. This included the addition of over 300 new clients from across the Northeast, with significant expansion in managed IT/network security and managed communications services.
“We are thrilled to open this new office in Plymouth as a continuation of our growth in Massachusetts, said Lindsay Usherwood, general counsel. “Our experienced technicians and solutions architects bring a unique prowess and commitment to exceptional service to the South Shore, Cape and the Islands. Clients in the region are sure to feel the Usherwood difference.”
Usherwood is excited to continue its growth across the region to include the South Shore, Cape and Islands area. With technicians who work and live right in the local community, Usherwood remains a leader in the IT and office technology industry. As an independent, family-owned business, its employees serve clients with the philosophy of “whatever it takes”.
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About Usherwood
Headquartered in Syracuse, New York, Usherwood Office Technology has locations across the Northeast. With ten offices in New York State and another eight across Vermont, New Hampshire, Connecticut, Rhode Island, and Massachusetts.
