Irvine, CA (May 29, 2020) — Advanced Office, a leading office solutions provider servicing Los Angeles, Orange County, San Diego and the Inland Empire, announces its acquisition of Pacific ConnecTeq headquartered in Los Angeles.
The purchase will extend Advanced Office’s already strong presence in the Southern California area and enable the company to continue offering the very best customer service experience to an extended customer base.
Advanced Office has provided its customers with superior services in the area of office equipment and solutions for over 40 years. With technician response times of 2.49 hours, well below industry averages, and device uptime over 98%, Advanced Office has established itself as a true leader in providing a quality customer experience.
With complete coverage over the entire southland, Advanced Office continues to accumulate industry accolades in their mission to be the regional standard-bearer in their field. Advanced Office President and CEO Richard Van Dyke states that the “shared values about creating the very best customer experience with the highest level of integrity” makes Pacific ConnecTeq an ideal acquisition to continue Advance’s effort in offering the best solutions to improve workflow efficiencies and control costs during and after the COVID-19 challenges.
Pacific ConnecTeq was founded by President Liennette Chung seven years ago and built upon her knowledge of best practices accumulated during her many years as an industry CFO and trusted council for some of the nation’s largest technology dealerships. She envisioned a company that was created and managed the right way focusing on the highest of moral standards and “team” mentality that would provide their clients with the greatest level of experience at every touchpoint. After seven years of achieving that, becoming a nationally recognized and award-winning organization, she’s confident that she has found a partner company that mirrors these same qualities.
“Pacific ConnecTeq is an organized stewpot of the best know how, and Advanced has all of those same common core values that would make it a beautiful fit,” Chung said.
Chung will continue her long-time consulting practice, serving her clients under Chung and Associates while offering her immense knowledge of the industry as a private counsel and injecting her insight into successful practices for some of the industry’s most successful dealers. She expressed her immense relief that “Pacific ConnecTeq is in really great hands.”
The union of these two superior dealerships, both Ricoh Circle of Excellence award winners, will allow Advanced Office to continue to drive its mission of making great things happen for its customers. Pacific ConnecTeq’s customers will be able to take advantage of additional technical support and a broad range of solutions available under Advanced.
Advanced Office will continue to abide by its mission statement of relentlessly caring “about getting it right so that you can do what inspires you” as they welcome Pacific ConnecTeq to the family.
