LOGICnow, now a part of SolarWinds MSP and a global market leader in integrated cloud-based IT Service Management (ITSM) solutions, today announced the addition of LOGICcards to the MAX Remote Management (RM) mobile app, an innovative feature allowing managed service providers to receive actionable, data-driven insights into their customers’ IT environment on their iOS® and Android® mobile devices.
LOGICcards is a key element of the MAX Remote Management platform, bringing the power of big data and collective intelligence to IT professionals. The solution provides real-time insights derived from billions of data points collected from millions of devices, enabling IT professionals to drive more value from their MAX RM dashboard. These insights are tailored to the unique environment and circumstances of each and every user on the platform.
The LOGICcards feature on the MAX RM app allows managed service providers to view relevant customer insights on the move and on site. The cards are automatically filtered and users can snooze, dismiss and assign cards directly from the app, with the ability to search across the content quickly to find specific information such as vital security alerts.
“LOGICcards delivers trends and insights to help detect and predict critical factors such as device failure, business opportunity and security threats. Since its launch last fall, users have benefited from more than 30,000 insights about the health of their managed assets, how they stack up against their peers and intelligence about the latest threat landscape,” said Damian Trzebunia, director of product marketing at LOGICnow. “Our recent survey results show that IT professionals who have invested in data automation are seeing a high ROI and an unrivalled competitive edge. MAX RM app users can now take advantage of these benefits directly from within their mobile device and make smarter IT decisions through data-driven insights either on site or on the move.”
Download the MAX Remote Management app at the Apple® Store or Google Play™
About LOGICnow (Now a part of SolarWinds MSP)
LOGICnow® delivers the only 100% SaaS, fully cloud-based IT service management (ITSM) platform, backed by collective intelligence and the highest levels of layered security. LOGICnow’s MAX products including Risk Intelligence, Remote Management, Backup & Disaster Recovery, Mail and Service Desk – comprise the market’s most widely-trusted integrated solution. Deployed on over two million endpoints across 240,000 networks, the platform has the industry vision to define and deliver the future of the market. LOGICnow provides the most comprehensive IT security available as well as LOGICcards, a notification feature powered by prescriptive analytics and machine learning. LOGICnow’s passion is helping IT professionals secure and manage their systems and data through actionable insights, rewriting the rules of IT. For more information, visitwww.logicnow.com.
