Wesley Chapel, Florida, Sept. 23rd, 2014 – The Pros Elite Group and CEO Juice have announced a New Strategic Alliance to improve service reporting to the Office Imaging Dealer network. The Pros Elite Group is internationally recognized as the industry leaders in establishing financial & operational benchmarking and helping dealers execute to achieve these industry benchmarks, with a focus on improving profits and maximizing customer service. CEO Juice has rapidly become a reporting standard for e-Automate including identifying opportunities surrounding dealer results in these key performance indicators.
Performance benchmarks can only be improved if you are working with accurate data and new software releases constantly “break” these reports so they continue to require ongoing maintenance. The Pros Elite Group and CEO Juice are working together in order to provide the industry benchmark reporting data needed for a dealer to continually improve in this ever changing industry.
“We regularly have clients asking us why the technician activity numbers on our reports do not match the numbers on the DGI or Pros Elite reports and the answer is that not everyone calculates numbers the same way,” said Mike Kirkpatrick of CEO Juice. “The Pros Elite Group uses the proven industry benchmarks that tie financial and operational results together. Viewing dealers data in this manner is essential if your desire is to improve financial and operational performance while improving service levels to your customers”, said Jeff Kelly of the Pros Elite Group.
“There are many ways for clients to look at their operational and financial results. We want the dealers to have the tools to understand and interpret these results in a timely fashion. Dealers want to spend more time executing to improve their organization and less time analyzing data,” said Jerry Newberry, managing partner of The Pros Elite Group. “We see our strategic alliance with CEO Juice as a step in that direction”.
About Pros Elite Group:
Pros Elite Group (PEG) is the internationally recognized leader in Office Product Dealership Service & Sales Operations Improvement.
The PEG organization is exclusively made up of former Service executives who were the co-creators of the Service Performance benchmark model which is still recognized throughout the Industry as the standard for excellence for copier / printer service organization performance. The PEG team are execution specialists that drive financial and operational results in the office imaging industry.
About CEO Juice:
CEO Juice provides automated processes for copier dealers running e-Automate. From managing and motivating sales, to service performance, to communicating with customers. Juice ensures nothing falls through the cracks. www.ceojuice.com
