Strategy Development to Hold MPS Sales Workshop in October 7 – 8 in Philadelphia
Aug. 27, 2014 – Strategy Development, a management consulting and advanced sales training firm, is conducting their MPS Sales training in Philadelphia, PA on October 7-8, 2014. The class will be held at the Courtyard Marriott – Philadelphia Airport.
The two-day MPS Sales Workshop will be taught by Tom Callinan and will clearly define the correct sales process for both SMB accounts with fewer than 30 devices, and major accounts with 50 – 250 devices. MPS sales teams will learn how to:
- Approach the proper contact level and get the appointment
- How to present a value proposition based on company size so that the sale strategy fits
- Identify the areas of pain associated with the print environment based on company size
- Conduct an effective and efficient assessment to support the business case for change
- Price a transaction, both outsourced and balanced deployment
- Present a winning proposal and close the sale
- How to conduct a quarterly business review to gain share of wallet
All attendees will leave with an electronic file that includes PowerPoint templates for a Value Proposition, a Strategy Session, a Proposal, a Quarterly Business Review and a Pricing Tool.
For more details please visit www.strategydevelopment.com/mpsfundamentals.
“Today, MPS is sold into most companies with more than 10 devices and many of those prospects have had some form of MPS presented to them,” stated Callinan. “So, it is important to be able to differentiate your offering and provide a compelling reason for a prospect to engage your company for an assessment. Our MPS Sales Workshop was specially designed to arm sales professionals with the tools they need to be successful in MPS and be successful at taking customers from competitors.”
All SD classes can also be held at your location for larger groups. For a list of all classes available please visit www.strategydevelopment.com/events.
For more information or to register for the SD MPS class, please visit www.strategydevelopment.com/events or contact Tom Callinan at callinan@strategydevelopment.com or at 610-527-3317.
Toshiba Announces Alliance with Square 9 Softworks
Aug. 27, 2014 — To better assist its e-STUDIO MFP users streamline their business processes and operate more efficiently, Toshiba America Business Solutions, Inc. has announced its partnership with enterprise content management (ECM) software development firm, Square 9 Softworks.
As a result of the alliance, the leading managed print services (MPS) provider and document imaging solution innovator’s line of e-STUDIO products will integrate with Square 9 Softworks’ solutions suite. Aside from helping its customers reduce their paper consumption to operate more ecologically and efficiently, Square 9 Softworks SmartSearch is expected to optimize business workflow applications for Toshiba’s array of end users ranging from enterprise accounts to small-to-mid-size businesses. In addition to augmenting their customer’s business processes, the New Haven, Conn. company’s software is designed to automate and enhance document capture, user collaboration, mobile content and Web forms management and workflow. SmartSearch has been successfully implemented in a wide range of vertical markets including installations at The Hershey Company, Time Warner Cable, New York Life Insurance Company, Priceline.com and Sony/ATV Music Publishing.
Westbrook Technologies Announces New Software Releases for Fortis and FortisBlue
Aug. 25, 2014 – Westbrook Technologies, Inc., a DocuWare company and developer of enterprise content management (ECM) software, has announced the new releases of its Fortis (2.7) and FortisBlue (2.3) software. The new releases add features, improve performance, and offer even greater ease of use for administrators and end users. With electronic capture, storage and organization of documents, data and content, Fortis and FortisBlue reportedly offer a cost-effective solution for providing mobile access to information and automating inefficient manual processes. For more information on Westbrook Technologies, Fortis and FortisBlue, visit westbrooktech.com.
Compass Sales Solutions Boasts 4 Full-Time Trainers with the Addition of Sarah Reyes
Aug. 19, 2014 – Compass Sales Solutions, a provider of sales opportunity software, has announced that, with the addition of Sarah Reyes to the training team, they now have four full-time trainers assisting their customer base.
Reyes joins the team with a background in operations and billing in the Imaging Industry. She spent several years at MWB Business Systems, followed by Ricoh Americas.
The Compass Training Team has 60 years of combined industry experience in various roles including: Sherpa user, sales, service, mps, billing, management and operations. The Training Team offers a variety of training options for their customers, from pre-recorded videos, live webinars and one-on-one customized training sessions, to onsite full day trainings.
Office Document Consulting Inc. Continues to Simplify the Assessment Process
Aug. 14, 2014 – Office Document Consulting Inc., a provider of print assessment software, has announced the release of DOCassess Mapping APP 1.0. The new APP’s are available in multiple languages and allow users to map their customer’s current print environment online or offline on the device of their choice. Mike Lamothe President of ODC Inc., said, “The release of the DOCassess Mapping APP’s is another step forward in our development to further simplify the assessment process. We now support any platform for device mapping, including IOS – MacBook, PC, Android or iPad.” The APPs can be downloaded from Google Play (android) and iTunes (iPad.) For PC and IOS-MacBook email info@docassess.com.
DocAssess and ROI Print Manager Team Up to Simplify MPS Discovery
Aug. 14, 2014 – Office Document Consulting, Inc., a global leader in simplifying the MPS approach and automation of print assessments, today announced the integration ROI Print Manager software from Print Control Software, Inc., into its flagship DOCAssess solution. “Users that purchase DocAssess PW will get an in-depth look into end-users’ printing habits along with the ability to identify their various workflows,” says Mike Lamothe, president of Office Document Consulting, Inc. “As the managed print services market continues to mature, companies are demanding that their office technology dealers deliver more than just print volumes. They want end-user information as it relates to their environment and ROI Print Manager Software is providing that level of sophistication.” ROI Print Manager is an innovative software tool that is deployed on a customer’s network and tracks all users’ printing without disrupting productivity. Data collected includes: users name, computer name, IP address, print volume (color and black & white), time and date. This information can then be imported into DOCAssess, matched with printer and MFPs meter volumes, and then leveraged to create existing and future-state workflow scenarios across departments and the enterprise. “Print assessments are no longer just about equipment volumes, as meters don’t do enough to provide a clear understanding of a customer’s print environment,” adds Shane Hannan, president of Print Control Software, Inc. “ROI’s integration into DOCAssess results in the inclusion of user-level print details, meters, floor plans and more into one easily-managed and understood deliverable for the dealer and is the sign of a true MPS provider.”
GreatAmerica Launches Upgraded Website
Aug. 20, 2014 – GreatAmerica Financial Services Corporation has announced that it launched the newest version of its www.greatamerica.com Website. The new design will improve the user experience with up-to-date navigation and adaptive displays for mobile and desktop platforms.
“We wanted to convey more of ‘The GreatAmerica Experience’ to our visitors through the new site,” said GreatAmerica Chairman and Chief Executive Officer Tony Golobic. “This new site brings the user closer to our culture through testimonial videos, internal photography, and overall streamlined design. They will also gain a more thorough understanding of our non-financing services.”
One very important change is the “responsive” architecture of the site, meaning its design adapts to mobile platforms (e.g. iPhone®, iPad®, Surface Pro®, Galaxy®). This was a “must-have” feature since the number of mobile user visits have increased dramatically within the last 18 months. The site also features “hover over” menus so the visitor can have one-click resolution to their search objective.
Canon Solutions America Launches New Website
Aug. 18, 2014 – Canon Solutions America, Inc. has announced the launch of its new Website at csa.canon.com. Designed to advance the company’s digital outreach, the new site brings together all of the business units and shared services of the company, providing a consistent web presence and enhanced customer experience. With the launch of the intuitive and dynamic site, Canon Solutions America is primed to showcase a unified brand on the web that exemplifies the company’s commitment to solidifying its place as an industry leader. A key component throughout the development of the site was the focus on creating a friendly experience while keeping the customer in mind first and foremost. It is structured to be more interactive, easily navigated, and educational for users. At its core, the website is solutions-based, keeping in line with the direction of Canon Solutions America and designed to get their message out to the market. The key goals of the site include enhancing product and sales office finders, and supplying thought leadership content. The aim is to be informative and engaging, providing case studies, video testimonials, white papers, and articles relating to vertical industries. Building on the Canon reputation for quality, Canon Solutions America is seeking to illustrate its unique heritage and promote its position as the company with the most knowledge and expertise. During the process of building the site, Canon Solutions America consulted with several industry analysts and key customers. Early tours for the analysts provided very valuable insight, which helped with the direction of the project.
Canon Solutions America Invites Business Leaders to take the Productivity Challenge
Aug. 19, 2014 – Canon Solutions America, Inc. has announced the release of the Productivity Challenge, a Web-based document workflow assessment tool that can help business leaders gain insight into how well their current processes are performing. Developed in collaboration with InfoTrends, an industry research and analyst firm, users respond to a series of questions that are measured against industry benchmarks and best practices as born out of various analyses, desk research, and multi-client studies conducted by InfoTrends. The Productivity Challenge addresses document workflow in five key areas: Document Management, Document Distribution, Print Management, Accounts Payable, and Sustainability. Composed of two levels, the Basic Productivity Challenge offers a high-level view for users who want a quick assessment of their organization’s benchmark against industry optimized averages, while the Ultimate Challenge provides a more in-depth and detailed view that returns a comprehensive ROI in the final results output. The user receives a score for their performance in each respective category and then a combined total score which is predicated on a measurement against industry analytics and best practices that are validated by InfoTrends research. End users can take the Productivity Challenge by visiting https://www.productivity-challenge.com/or via Canon Solutions America’s newly redesigned Website at csa.canon.com.
The Productivity Challenge supported by a knowledge library that includes comprehensive white papers on each of the areas covered.
Des Plaines Office Equipment Names Robert Giddens Director of Technology
Aug. 17, 2014 – Des Plaines Office Equipment (DPOE) has announced that Robert Giddens of Buffalo Grove, Illinois has been named as Director of Technology. In this role, Giddens will oversee the daily operations of DPOE’s Tech-Flex department and help manage customer relations. He will contribute to the enhancement of DPOE’s industry position as a premier provider of Help Desk support and IT management.
Prior to joining DPOE Giddens was the Director of Technology for the Village of Buffalo Grove, a post he held for 20 years where he and his team were recognized by industry leaders for providing leading edge technology applications and outstanding customer service.
Strategy Development to Hold MPS Sales Workshop in October 7 – 8 in Philadelphia
Aug. 27, 2014 – Strategy Development, a management consulting and advanced sales training firm, is conducting their MPS Sales training in Philadelphia, PA on October 7-8, 2014. The class will be held at the Courtyard Marriott – Philadelphia Airport.
The two-day MPS Sales Workshop will be taught by Tom Callinan and will clearly define the correct sales process for both SMB accounts with fewer than 30 devices, and major accounts with 50 – 250 devices. MPS sales teams will learn how to:
- Approach the proper contact level and get the appointment
- How to present a value proposition based on company size so that the sale strategy fits
- Identify the areas of pain associated with the print environment based on company size
- Conduct an effective and efficient assessment to support the business case for change
- Price a transaction, both outsourced and balanced deployment
- Present a winning proposal and close the sale
- How to conduct a quarterly business review to gain share of wallet
All attendees will leave with an electronic file that includes PowerPoint templates for a Value Proposition, a Strategy Session, a Proposal, a Quarterly Business Review and a Pricing Tool.
For more details please visit www.strategydevelopment.com/mpsfundamentals.
“Today, MPS is sold into most companies with more than 10 devices and many of those prospects have had some form of MPS presented to them,” stated Callinan. “So, it is important to be able to differentiate your offering and provide a compelling reason for a prospect to engage your company for an assessment. Our MPS Sales Workshop was specially designed to arm sales professionals with the tools they need to be successful in MPS and be successful at taking customers from competitors.”
All SD classes can also be held at your location for larger groups. For a list of all classes available please visit www.strategydevelopment.com/events.
For more information or to register for the SD MPS class, please visit www.strategydevelopment.com/events or contact Tom Callinan at callinan@strategydevelopment.com or at 610-527-3317.
Toshiba Announces Alliance with Square 9 Softworks
Aug. 27, 2014 — To better assist its e-STUDIO MFP users streamline their business processes and operate more efficiently, Toshiba America Business Solutions, Inc. has announced its partnership with enterprise content management (ECM) software development firm, Square 9 Softworks.
As a result of the alliance, the leading managed print services (MPS) provider and document imaging solution innovator’s line of e-STUDIO products will integrate with Square 9 Softworks’ solutions suite. Aside from helping its customers reduce their paper consumption to operate more ecologically and efficiently, Square 9 Softworks SmartSearch is expected to optimize business workflow applications for Toshiba’s array of end users ranging from enterprise accounts to small-to-mid-size businesses. In addition to augmenting their customer’s business processes, the New Haven, Conn. company’s software is designed to automate and enhance document capture, user collaboration, mobile content and Web forms management and workflow. SmartSearch has been successfully implemented in a wide range of vertical markets including installations at The Hershey Company, Time Warner Cable, New York Life Insurance Company, Priceline.com and Sony/ATV Music Publishing.
