Features

The Curious World of Integration Platforms as a Service (iPaaS)

The consolidation and integration of technologies serves to improve efficiency and reduce bottlenecks for consumers, the enterprise, and everything in between. Imagine if you had to use a dozen
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HP Provides Glimpse into Future Office/Smart Office Platform

This month’s state of the industry package on the Future Office/Smart Office (FOSO) technology movement included a manufacturer roundtable of experts from Ricoh, Xerox and Konica Minolta. Several
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AIS Difference Maker Keven Ellison Personifies What the Power of Marketing Can Do for a Dealership

Having enjoyed a successful 25-plus year career in the world of marketing across a variety of businesses, Keven Ellison was contacted by a business associate from AIS of Las Vegas. She told
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What are CDA Office Equipment Dealers Learning about Marketing? A Few Highlights from the First CDA Marketing Summit

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. According to Jessica Collins, a Virginia Commonwealth
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A Servant Mindset is Rocket Fuel for Sales Growth: Are You a Servant?

How often do you hear the key to success is customer service, yet this is one of the greatest struggles for many in sales? I have a solution, but it requires more than a change of focus. It
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Tracking Recurring Revenue Opportunities with Smart Office/Future Office Sales

As we dig deeper into the topic of smart office/future office opportunities for office technology dealers, the conversation invariably turns to post-sale revenue. Certainly, the opportunity to go
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Gift of Faith Provides Guidance for Difference Maker Lee Flood

Faith is a driving influence in the life of Lee Flood, a gift and a set of beliefs he has embraced. But perhaps his gift to others he comes into contact with is empathy. “I take my job very
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Corporate Email Creates Unavoidable Risk

It’s impossible to avoid the risk of phishing attacks entirely, since employees still need to do their jobs, as Kelly Sheridan at Dark Reading puts it. Sheridan points to a recent report from
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Five Reasons Non-Producers Don’t Produce

In a recent meeting with a CEO and Chief Sales Officer, I heard the following quote from the CEO: “If I knew why non-producers didn’t produce, I would be free of problems in my sales
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Offering the Smart Office/Future Office Platform: A Dealer’s Sales Approach

Our June state of the industry look at smart office/future office innovations provided a glimpse of tools off the beaten MFP path, from interactive white boards to virtual receptionists,
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Difference Maker Tom Callinan Hits the Inside Straight Through Team Member Development

As a seasoned poker player, Tom Callinan has become well versed at calculating odds. Knowing when to muck your hand is at least as important as knowing when to go all in. It entails recognizing
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M&A Roundup: Datamax Nets Copier Division of Firmin’s Office City; CMP Deal Adds Copiers, Wide-Format to Mail Portfolio

In a bit of a Texas two-step, a pair of Lone Star State dealers beefed up their regional footprints and product menus through acquisition. Datamax nabbed the copier division of Firmin’s
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