Features

West Coast dealers continued to expand their footprint with the announcement of two acquisitions. One sees GoodSuite, the former Copier Headquarters of Woodland Hills, California, adding Advanced Read More

Piece by piece, the future of Xerox Corp. continues to take shape. This week, the company announced that shareholders approved its proposal to adopt the merger agreement pursuant Read More

Debra Dellaposta is one of those executives who cringes at the thought of talking about herself. But when it comes to her customers, employees and her peers, Dellaposta is one of the more Read More

Office Technology Providers have always been good at listening to the needs of their customers. They are passionate about innovating and developing new solutions that ultimately help their Read More

Lexmark, a global imaging solutions leader, this week announced that its board of directors has unanimously selected Allen Waugerman as Lexmark president and chief executive officer, effective Read More

There are few things as gratifying as taking on something in need of repair—a leaky faucet, a lawnmower that won’t start, a computer that’s operating slowly…even a baseball hitter who is pulling Read More

Last month, Nashville, Tennessee-based Novatech shocked the industry with the announcement that Founder and CEO Darren Metz was transitioning into the role of executive chairman, to be replaced Read More

Your MSP sales team needs to give clientele an experience they prefer to competitors. You want increasing profit margins over time, and you want repeat clientele. Following are tips to help your Read More

A pair of transactions announced this week sees Systel Business Equipment of Fayetteville, North Carolina, obtaining fellow Tar Heel State dealer Complete Business Services of Kill Devil Hills. Read More

On the heels of last week’s first-person account of ITEX 2019, we thought it would be productive to survey a few of the people who either attended, sat on a panel or both, to gauge their feelings Read More

There was a time in Wes McArtor’s life, when he was just starting BEI Services with Greg Moseley, that the business was consuming his world. After all, a new business—like a newborn child—tends Read More

In Sales Professionals Chase Excellence, Not Shiny Objects; the overall objective was simple… just get to work and stop chasing shiny objects. What would happen if you got rid of the excuses, Read More