Features

Effects of Ransomware Don’t End With the Ransom

A Florida city is still struggling to recover from a ransomware attack two weeks after the city paid the ransom, according to the New York Times. The attack began after a city employee downloaded
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Workflow Solutions Selling: Dealers Share Lessons Learned Along the Way

OK, so you’ve sold a workflow solution to the client. That was the easy part. Now the nightmare can begin. Did we say nightmare? We meant to say implementation. When a project ushers in various
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ARLINGTON Difference Maker Scott Lewis Abides by Higher Calling, Prioritizing People

“Life is good and I have it way better than I deserve.” These are the words of Scott Lewis, vice president of sales and marketing for ARLINGTON, and a 2019 ENX Magazine Difference Maker. The
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UBEO Business Services Acquires Seventh Company in a Year

UBEO Business Services—a premier provider of printer, copier and document management solutions—continues its rapid expansion with AmPan Business Systems, an information technology and services
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Four Things to Leave Off Your Resume

Writing a resume is often considered a tough and time-consuming task. I’ll let you in on a little secret. According to Glassdoor and several other reputable sites, recruiters and hiring managers
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Ricoh Acquires DocuWare, Bolsters Digital Workplace Capabilities

As part of the strategy to grow its digital workplace transformation offering, Ricoh has announced a definitive agreement to acquire DocuWare, a leading provider of content services
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Communications Challenges Exist for Sales Reps in Offering Workflow Solutions

As you prep the steaks and marinate the chicken for the grill this weekend, we offer you a breezy look at some of the challenges sales reps experience in peddling workflow solutions, as part of
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Impact Difference Maker Frank Cucco Not Afraid to Put it All on the Line

The fear of failure can be paralyzing for some in weighing risk against reward. A baseball outfielder sees a ball quickly dropping in front of him and has two choices: leave his feet in an
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Master IT Service Providers: Will They Continue Being the Masters?

After experiencing master service providers first hand as the COO with a very successful managed IT security and services firm, I wanted to share some thoughts regarding how I see the future of
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Dealers Take Great Care Vetting Future Office Technologies

As we put a wrap on our June state of the industry focus on the future office/smart office platform, we’ve asked our dealer panel to provide their views on what tomorrow may hold for their
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Giving, Rather than Giving Up, Spurs Y Soft Difference Maker Vaclav Muchna

It might be a bit of an exaggeration to say that Vaclav Muchna was destined to become the CEO of a successful technology-based startup company. But considering the pitfall-laden path that
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What You Can Do Today to Boost Sales

“We’re making hundreds of phone calls, sending emails, plugging activities into CRM to track it all, and yet, we are NOT getting results. We are not hitting our budgeted revenue or profit and the
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