Features

One of the oft-repeated phrases dealers recite in discussing the merits of a true managed service contract is the “stickiness” it creates with the customer. The prevailing theory is that the more Read More

It’s not enough for Vince Puente Sr. that his company, Southwest Office Systems of Fort Worth, Texas, enjoys success. Nor is it considered a victory if both the dealership and its client come out Read More

Transaction activity in the office technology dealer space picked up again this week in a major way, with four announced deals. Nashville, Tennessee-based Novatech scooped up Copy & Camera of Read More

The calendar may read September, but here at ENX Magazine, we’ve already got December on our minds. Hey, we’re in no rush to do holiday shopping, but it’s about to get a little hectic at our Read More

In our September issue, we take an overview of the perceived or real threats posed by online retailers such as Amazon and Staples, the latter fortified by its acquisition of DEX Imaging. The Read More

When asked about his approach to business and how it makes him such an impact player in our industry, George Gorman observed that he likes to seek out win-win scenarios that benefit all parties Read More

The usefulness as a sales tool of adding new functions (translation, etc.) to smart MFPs pales in comparison to another way to leverage apps and connectors: dramatically improving core MFP Read More

Social engineering tactics seek to use any means that’s familiar to the intended victim – and unsubscribing is perceived as being so benign, it may just be the perfect way to fool your users. Read More

While we could discuss the ins and outs of the merger and acquisition theater on a weekly basis, alas, this week marks our final look at the subject for now, at least in terms of our state of the Read More

We’d love to tell you that Jim George had a vision for being a successful executive in the office technology industry, but that would be inaccurate. In fact, the man himself admits to entering Read More

When’s the last time you’ve asked one of your clients what they thought of you? I’m deeply concerned that many in sales have taken their clients for granted. They’ve Read More

We’ve all read articles on how to craft the perfect resume and make it stand out. Many of us may have even paid a decent chunk of change to professional resume writers to give our resume a Read More