Features

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. We’ve all seen it happen. A company leader Read More

The most important role of any manager is coaching. Yet, in this world of “instant everything” by way of the Internet, it seems on-the-spot coaching has gone by the wayside. Coaching never has to Read More

There’s a wealth of information to be had for dealers who are considering selling a business they may have spent a lifetime developing. It’s not an easy call by any stretch, which is why Read More

When it comes to client engagements, John Eckstrom—the president and CEO of Carolina Business Equipment (CBE)—has just one question for his team members: will it amaze? That’s quite a tall order. Read More

Electronics For Imaging (EFI) this week announced the appointment of Jeff Jacobson, a 30-year veteran of the digital imaging and industrial technology sector, as CEO, effective immediately. Read More

Want a fun exercise? Try saying the words that comprise EBITDA as fast as you can, even just once. Earnings before interest, taxes, depreciation and amortization. By the second or third try, it Read More

Walk into Steve Gau’s office, and you might find a framed picture of John McCain on the wall. Gau is an unabashed fan of the late senator’s free-wheeling, maverick style. That conjures images of Read More

Sometimes, a book of business or select assets are all that’s needed in a deal, and this week yielded a pair of examples of such transactions—one from the dealer side, the other involving a Read More

Question for all those in sales…Whose responsibility is it to ensure you have the skills, knowledge, behavior and tools need to engage in meaningful conversations? Personal accountability, Read More

In conjunction with this month’s state of the industry focus on mergers and acquisitions, we’d like to provide you with a look at the various stumbling blocks that can either stall or completely Read More

Back in the early 2000s, Judith Jarvis had reached a transition point in her life. The University of Redlands graduate had lost her job, and the financial situation cost Jarvis her car. Read More

For many of us who are in the managed print services industry, we may have an established and aging workforce in place, and that may work well…but sometimes it can be a great experience to bring Read More