Features

Marco Taps Doug Albregts as President to Lead National Growth Strategy

Marco, a leading technology services provider in the United States, announced today that former Sharp Electronics America CEO Doug Albregts has been named president of Marco. Albregts joins the
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Secure Document Transfer Beyond Fax

Transitioning documents between paper and digital as needed to suit internal and external communications used to be simple.  Thanks to the power of MFPs, analog faxing, scan to email, and
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Unearthing the Hidden Gems: How Dealers Spread the Word

If there’s a chill to the morning air, then it must be October. This month’s state of the industry report takes an overview of the so-called hidden gems that dealers believe have a high upside
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Doing the Right Thing, Rather Than Taking the Easy Way Out, Compels Toshiba Difference Maker Larry White

The tasks we face in our daily lives often offer ponderous challenges. At times, saying no may be the quickest and easiest way to overcome them. Then again, while it may be the easiest solution,
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Toshiba’s Relationship with AEG a Blueprint for Effectively Leveraging and Expanding Business with Existing Clientele

The ability to expand wider and deeper into relationships has been a hallmark of success in the office technology universe, but it’s by no means relegated to the dealer space. One
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Charting the Future of the Online Retailer in the Office Technology Space

The fear of the unknown can be most gripping. But business goes on, and the highest-performing dealerships are always prepared to turn on a dime when market forces evolve. The same could be said
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M&A Roundup: Gordon Flesch Company Acquires Advanced Systems; HP Nabs Security Start-Up Bromium

This week’s transactional activity included moves made by a prominent dealer—Gordon Flesch Company (GFC)—which picked up Advanced Systems Inc. (ASI), while manufacturer HP annexed security
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Attention Sales Leaders: Are Your Salespeople Enhancing or Neglecting the Customer Experience, or Do You Even Know?

Take care of your customers or someone else will! How many times have you heard that one? Yet, how many times do we fail at taking care of our customers in the way they want to be taken care of?
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Partnership Potential? Dealers Skeptical About Doing Business with Online Retailers

When the news broke that Staples had acquired DEX Imaging earlier this year, many observers speculated that the buyer was primarily intrigued by the dealer’s service component, and the industry
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M&A Roundup: Flex Technology Group Adds Millennium and Laser Technologies; CDS Obtains Way Copy

Acquisition activity continues to heat up in the office dealer space. Flex Technology Group and Oval Partners announced new partnerships with Millennium Business Systems, a premier office
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Endurance the Key to Conquering for Supplies Network Difference Maker Barney Kister

The term fortitudine vincimus graces the auto signature of Barney Kister, which translates as “by endurance we conquer.” The senior vice president of strategic relations at Supplies Network (and
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Clover Imaging Group Defies Negative Speculation, Acquires Assets of LMI Solutions

After weeks of speculation surrounding its future in the aftermath of reports regarding its parent company’s financial situation, Chicago-based Clover Imaging Group followed through on its
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