Features

Online Retailer Threats to Dealer Community: Are You at Risk?

In our September issue, we take an overview of the perceived or real threats posed by online retailers such as Amazon and Staples, the latter fortified by its acquisition of DEX Imaging. The
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Spirit of Giving a Guiding Influence in Life of Ricoh Difference Maker George Gorman

When asked about his approach to business and how it makes him such an impact player in our industry, George Gorman observed that he likes to seek out win-win scenarios that benefit all parties
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Not All MFP Fax Apps and Connectors Are Created Equal

The usefulness as a sales tool of adding new functions (translation, etc.) to smart MFPs pales in comparison to another way to leverage apps and connectors: dramatically improving core MFP
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Even ‘Unsubscribe’ Emails Can Put the Organization at Risk

Social engineering tactics seek to use any means that’s familiar to the intended victim – and unsubscribing is perceived as being so benign, it may just be the perfect way to fool your users.
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From Taxes to Integration Concerns, Some Random Bits and Pieces on M&A

While we could discuss the ins and outs of the merger and acquisition theater on a weekly basis, alas, this week marks our final look at the subject for now, at least in terms of our state of the
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DME Difference Maker Jim George Enters Industry by Chance, Makes Dealership a Destination Career

We’d love to tell you that Jim George had a vision for being a successful executive in the office technology industry, but that would be inaccurate. In fact, the man himself admits to entering
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Perception Is Reality: You Are What Your Customers Say You Are!

When’s the last time you’ve asked one of your clients what they thought of you? I’m deeply concerned that many in sales have taken their clients for granted. They’ve
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Recruiter Confessions: What Are We Really Looking for on Your Resume?

We’ve all read articles on how to craft the perfect resume and make it stand out. Many of us may have even paid a decent chunk of change to professional resume writers to give our resume a
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Enrique Lores to Take Helm as HP President and CEO; Dion Weisler to Remain on Board

HP Inc. (NYSE: HPQ) today announced that its board of directors has unanimously appointed Enrique Lores, currently president of HP’s Imaging, Printing and Solutions business, to succeed Dion
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Crystal Ball: Recession or No, M&A Activity has Healthy Short-Term Outlook

In the last week or so, talks of a recession have become louder, though not everyone agrees that the indicators are pointing toward the big R. A story in the Wall Street Journal earlier this week
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Tomorrow’s Not Promised, so Difference Maker Mike Stramaglio Seizes the Moment

It’s easy to see why Mike Stramaglio projects an image of someone who tends to live in the moment.  The president of the MWA Business Unit under Konica Minolta’s All Covered has endured
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Kelley Imaging Systems Extends Montana Market Reach with Three Dealer Acquisitions

Kelley Imaging Systems (Kelley Imaging) announces expanded market reach in Montana through the acquisition of three dealers: Mountain West Office Solutions of Helena and Billings, Copier Doctors
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