Features

The ability to expand wider and deeper into relationships has been a hallmark of success in the office technology universe, but it’s by no means relegated to the dealer space. One Read More

The fear of the unknown can be most gripping. But business goes on, and the highest-performing dealerships are always prepared to turn on a dime when market forces evolve. The same could be said Read More

This week’s transactional activity included moves made by a prominent dealer—Gordon Flesch Company (GFC)—which picked up Advanced Systems Inc. (ASI), while manufacturer HP annexed security Read More

Take care of your customers or someone else will! How many times have you heard that one? Yet, how many times do we fail at taking care of our customers in the way they want to be taken care of? Read More

When the news broke that Staples had acquired DEX Imaging earlier this year, many observers speculated that the buyer was primarily intrigued by the dealer’s service component, and the industry Read More

Acquisition activity continues to heat up in the office dealer space. Flex Technology Group and Oval Partners announced new partnerships with Millennium Business Systems, a premier office Read More

The term fortitudine vincimus graces the auto signature of Barney Kister, which translates as “by endurance we conquer.” The senior vice president of strategic relations at Supplies Network (and Read More

After weeks of speculation surrounding its future in the aftermath of reports regarding its parent company’s financial situation, Chicago-based Clover Imaging Group followed through on its Read More

One of the oft-repeated phrases dealers recite in discussing the merits of a true managed service contract is the “stickiness” it creates with the customer. The prevailing theory is that the more Read More

It’s not enough for Vince Puente Sr. that his company, Southwest Office Systems of Fort Worth, Texas, enjoys success. Nor is it considered a victory if both the dealership and its client come out Read More

Transaction activity in the office technology dealer space picked up again this week in a major way, with four announced deals. Nashville, Tennessee-based Novatech scooped up Copy & Camera of Read More

The calendar may read September, but here at ENX Magazine, we’ve already got December on our minds. Hey, we’re in no rush to do holiday shopping, but it’s about to get a little hectic at our Read More