Features

Dealers Offer Glimpse of Digital Marketing Plans for 2020

As hard as it may be to fathom, a New Year and a new decade are just around the corner. In less than 50 days, dealers across the industry will embark on their 2020 initiatives. Suffice to say,
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UBEO Business Services Acquires New England-based A&A Office Systems

UBEO Business Services—a premier provider of printer, copier and document management solutions—expands its operation, acquiring A&A Office Systems Inc. (A&A), a 58-year old company which
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Report: Xerox Offers to Open its Books to HP

Xerox Corp. has offered HP a four-week window for the respective organizations to examine their respective organization’s books as an enticement for the Palto Alto, California-based
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Sales Ingrained in DNA of Copiers Northwest Difference Maker Gregg Petrie, but it’s All About People

It’s not hard to see why Gregg Petrie teamed with his brother, Mark, to form Copiers Northwest 33 years ago. After all, his father, Bob, sold 3M Thermofax copiers in the late 1950s. “He told us
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Xerox Makes Peace with FUJIFILM Via $2.3B in Transactions; Reportedly Eyes HP Takeover

Following nearly two years of legal wrangling over a proposed $6.1 billion sale to Fuji Xerox that fell apart, it appears Xerox and FUJIFILM have finally done business. No sooner than the deal
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Sixth Annual Jillian Fund Gala Represents a Bonding Experience for Office Technology Industry

An estimated 720 people crammed the ballroom at The Venetian in Garfield, New Jersey, on Oct. 30 for the sixth annual Jillian Fund Gala. Dealers, manufacturers, suppliers and other providers
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From Traditional to Offbeat, Non-Digital Initiatives Support Overall Marketing Program

It’s been said that the best-laid marketing plans are those that incorporate various “touches” with the end-user. The more channels that are utilized, the better the chance of a dealer delivering
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Pulse Technology’s Chip Miceli Offers Perspective on Epson Inkjet Following Tour of Epson’s Factory in Japan

Chip Miceli, president and CEO of Pulse Technology, a leading technology company serving the managed print services, managed network (IT) and office supplies/furniture needs of Greater Chicago
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Social Media: Inbound Marketing’s Sherpa for the Online Frontier

Marketing in the 21st century has become a high-stakes game for the office technology dealership community. Traffic on the information superhighway (now there’s a 20th century term) is cluttered
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Flesch and Blood: GFC Difference Maker Patrick Flesch Tasked with Continuing Proud Family Legacy

When Gordon Flesch left his position as a salesman for Royal Typewriters and took the helm of a $3 million dealership that would bear his name, little did he know it was the foundation of a
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Is A Poor Customer Experience Haunting Your Office Technology Business? Four Questions To Ask Before You Pick A Finance Source

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. October can be a spooky time, but a poor customer
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Data Breaches Devastate Small Businesses in 2019 with 10 Percent Closing Their Doors

A new report from the National Cyber Security Alliance sheds some light on how prepared small- and medium-size businesses are and what the aftermath of a data breach really looks like. When 1,000
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