Features

Early on in his professional career, Mark Petrie was confronted with a truism that is as relevant now as the first time he heard it: Lead, follow or get out of the way. The CEO of Seattle Read More

Is having a conversation a lost sales art? Conversations are the strongest sales tool that sales reps have in order to effectively build credible relationships between their clients, their Read More

The latest strain of Snatch ransomware performs a devious task to ensure tools designed to protect against ransomware are nowhere to be found during encryption. This one is pure, evil genius! The Read More

When James Morrissey was brought on as northeast region president of UBEO Business Services earlier this year, the main thrust was to help the Austin, Texas-based company continue down the path Read More

In this installment of the greatest challenges facing our Elite Dealer family, we take a wide-ranging look at a number of talking points that have office technology dealers engrossed and looking Read More

Many a comedian has offered up variations of the quip “Trying is the first step toward failure.” But if you were to ask Bill Melo, he would probably tell you that overcoming the fear of failure Read More

Carl Icahn, Xerox’s largest single shareholder with approximately 11% of its shares, is being sued by another Xerox shareholder that claims Icahn bought $1.2 billion in HP stock with the Read More

Each year, in conjunction with the Elite Dealer issue, we ask our nominees to provide a glimpse into the biggest challenges that they face. While we don’t have a comprehensive breakdown by topic, Read More

Joe Reeves is every kid on the first day the community swimming pool opens, racing toward the edge before jumping into a full cannonball that sends water splashing everywhere. The smile on his Read More

Ricoh USA Inc. announced an extremely positive response to ConvergX, Ricoh’s Partner Leadership Forum. The event took a new approach this year, designed for key decision-makers at Ricoh Family Read More

As promised, Xerox CEO John Visentin has taken his case for uniting with HP to HP’s shareholders, courtesy of an exhaustive 33-page presentation outlining the merits of the proposed Read More

Jim Coriddi made it abundantly clear during the outset of Ricoh’s annual ConvergX meeting, which took place Nov. 18-20 at the Aria Resort & Casino in Las Vegas. The vice president of Ricoh Read More