Features

M&A Roundup: Kyocera Acquires Quality Digital Office Technology; SOS-Sapphire Merge

This week saw a pair of transactions, one of which involves a manufacturer. Kyocera Document Solutions obtained Quality Digital Office Technology in Pennsylvania, while New York dealers Superior
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State of the Dealer Union: The Virtues of Moving to the Middle

Watching Tuesday night’s State of the Union address by President Trump, I was struck by the theater of the event. These addresses are always a major production, complete with guests who personify
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New DoppelPaymer Ransomware Makes Money Off of You Whether You Pay the Ransom or Not

Taking a page from the Maze ransomware playbook, the creators of DoppelPaymer don’t just encrypt your data; they have found channels to sell it if you don’t pay up. Back in November, Maze
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Ahead on the Horizon: What Trends Lurk Around the Next Corner?

As we put the January state of the industry report on trends and predictions to bed for another year, we conclude the overview with a look at the great unknown. We’ve said before that no trend
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Growth in Services, M&A Additions Focal to Kelley Connect Rebrand

Often times, a business will rebrand because its current name has connotations with a technology that is viewed as mature. In the case of Kelley Imaging Systems, CEO Aric Manion had practical
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Calling All Office Technology Dealers: Could IT Be the Key to Differentiation, Business Growth and Attracting New Talent?

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. Opportunity is everywhere in the imaging industry. If
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Without Engagement and the Human Connection, How Will You Grow Your Sales?

Highly successful sales professionals have extremely valuable networks. They’ve developed them, nurtured them, cultivated them and invested considerable time in maintaining them.
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One Final Look Back: How Events of 2019 Shaped the Dealer Universe Going Forward

Hard to believe, but we’ve almost clicked off the first full month of 2020. For those of us who still write paper checks, it’s time to stop scribbling out 2019 and get with the New Year. Ah, but
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Two-Minute Drill: Marco President Doug Albregts Discusses First 100 Days on Job

The Super Bowl is just around the corner, so it seemed like a good idea to name our newest editorial feature, the Two-Minute Drill, in its honor. The TMD is a bite-sized Q&A geared at
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M&A Roundup: Sharp Acquires ACE Office Solutions Assets; UBEO Adds Complete Business Systems

This week’s transaction activity features a pair of deals, one involving an OEM. Sharp Business Systems acquired ACE Office Solutions to bolster its direct sales holdings and UBEO Business
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Novatech Launches New Managed Office Solution

Business technology firm Novatech Inc. today announced its Managed Office solution, a comprehensive palette of managed print, managed IT, cloud and cybersecurity services. The Novatech Managed
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Looking Ahead at Possibilities: Industry Leaders Point to Growing Technologies

Clearly, it can be difficult to put a finger on what the future will look like in terms of technologies that will help to push the office technology dealer space forward. But while the picture
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