Features

Organizers behind the ITEX Education & Exposition (ITEX) trade show, set to be held on April 14 and 15 in Orlando, announced Wednesday that it has been postponed due to impacts caused by the Read More

The irony of discussing hosted events during the current novel coronavirus pandemic is not lost on us. The Centers for Disease Control and Prevention (CDC) has issued ever-shrinking guidance in Read More

Think about this statement for a moment: Sales reps who take over conversations poison their own well. When you steal your customer’s voice, you lower their belief in you. Narcissistic Read More

During the onset of its PrecisionCore rollout for the office inkjet space, Epson vowed to make a bold play that could help the technology become as dominant as it has in the consumer and Read More

Who doesn’t like a party? Few activities can bond a business and its client/prospect base quite like a customer appreciation event, one where there’s little to no shop talk. That’s when you can Read More

Growth is the oxygen of any business. As explained in the book “Double Digit Growth” by Michael Treacy, there are two types of cycles that companies experience: one of growth—the virtuous cycle Read More

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. I’ve been in sales for years. Since 1998, I’ve worked Read More

Timing is everything, and we have to admit the timing of our state of the industry report on putting on hosted events has a curious footnote, given the recent developments surrounding the novel Read More

Xerox continued its push to annex HP after launching a tender offer Monday to obtain all outstanding shares of HP for $24 a share. The offer, for $18.40 in cash and 0.149 Xerox shares for each HP Read More

Last November, Ricoh made it abundantly clear during its annual ConvergX conference that its Ricoh Family Group dealer partners are an integral part of the manufacturer’s current business and Read More

I’d like for you to grab a sheet of paper and a pen. Write down your top five clients. Now, I’d like for you to think about them for a moment. On a scale of 1-10, how would you rate Read More

Being a few ticks north of the mid-century mark, this reporter clearly remembers the time when the previous generation removed its graduation cap and gown—or mustered out of the service—then Read More