Features

The Heroes and the Unheralded: Submit Your Candidates for 2020 Difference Makers

Here in the East, while winter continues to take center stage, Punxsutawney Phil appears to have landed the early spring prognostication right on the nose. Pitchers and catchers have reported to
Read More

Gordon Flesch Company Acquires ITP, Creating One of the Midwest’s Largest and Most Capable Managed Service Providers

Gordon Flesch Company (GFC) has agreed to acquire Information Technology Professionals (ITP), a managed service provider based in Madison with locations in the Appleton and Milwaukee area. With
Read More

The Levels of Bundling: Are You Getting the Most Out of Your Bundled Approach?

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. As an office technology dealer, you want to grow your
Read More

How Dealers Adjust Hiring Focus, Approach in a Tight Job Market

Now, perhaps more than ever in the last 10 years, is the best time to be in the market for a new job. Not only is unemployment nearing historic lows across much of the nation, but wage growth has
Read More

Xerox Ups the Ante to $34 Billion in Quest to Acquire HP

John Visentin is nothing if not persistent. The CEO of Norwalk, Connecticut-based Xerox has sweetened the pot, announcing on Monday that the company would increase its bid to acquire fellow OEM
Read More

M&A Roundup: Flex Technology Group Adds Ultrex; Fraser AIS Tabs DocuSense

The M&A funnel remained fertile this week with two more acquisitions, as Flex Technology Group picked up Ultrex Business Solutions to operate under the Caltronics Business Systems flag in
Read More

Epson Rolls Out DS-32000 and DS-30000 Large-Format Document Scanners

Epson America, a leading provider of digital imaging solutions, today expanded its lineup of commercial document scanners with the powerful and flexible DS-32000 and DS-30000 large-format
Read More

Money Equals Happiness: The Art of Maintaining Superstar Account Reps

We welcome February with this month’s state of the industry focus on finding and maintaining quality employees—long viewed as one of the most vexing challenges for not only the office dealer
Read More

M&A Roundup: Kyocera Acquires Quality Digital Office Technology; SOS-Sapphire Merge

This week saw a pair of transactions, one of which involves a manufacturer. Kyocera Document Solutions obtained Quality Digital Office Technology in Pennsylvania, while New York dealers Superior
Read More

State of the Dealer Union: The Virtues of Moving to the Middle

Watching Tuesday night’s State of the Union address by President Trump, I was struck by the theater of the event. These addresses are always a major production, complete with guests who personify
Read More

New DoppelPaymer Ransomware Makes Money Off of You Whether You Pay the Ransom or Not

Taking a page from the Maze ransomware playbook, the creators of DoppelPaymer don’t just encrypt your data; they have found channels to sell it if you don’t pay up. Back in November, Maze
Read More

Ahead on the Horizon: What Trends Lurk Around the Next Corner?

As we put the January state of the industry report on trends and predictions to bed for another year, we conclude the overview with a look at the great unknown. We’ve said before that no trend
Read More