Features

Who doesn’t like a party? Few activities can bond a business and its client/prospect base quite like a customer appreciation event, one where there’s little to no shop talk. That’s when you can Read More

Growth is the oxygen of any business. As explained in the book “Double Digit Growth” by Michael Treacy, there are two types of cycles that companies experience: one of growth—the virtuous cycle Read More

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. I’ve been in sales for years. Since 1998, I’ve worked Read More

Timing is everything, and we have to admit the timing of our state of the industry report on putting on hosted events has a curious footnote, given the recent developments surrounding the novel Read More

Xerox continued its push to annex HP after launching a tender offer Monday to obtain all outstanding shares of HP for $24 a share. The offer, for $18.40 in cash and 0.149 Xerox shares for each HP Read More

Last November, Ricoh made it abundantly clear during its annual ConvergX conference that its Ricoh Family Group dealer partners are an integral part of the manufacturer’s current business and Read More

I’d like for you to grab a sheet of paper and a pen. Write down your top five clients. Now, I’d like for you to think about them for a moment. On a scale of 1-10, how would you rate Read More

Being a few ticks north of the mid-century mark, this reporter clearly remembers the time when the previous generation removed its graduation cap and gown—or mustered out of the service—then Read More

In tandem with its Q1 2020 earnings report, Palo Alto, California-based HP rolled out a strategic and financial value creation plan that does not envision a union with Xerox. But it doesn’t Read More

Business was brisk over the past week-plus with deals that touched various segments of the document imaging world. No less than four deals were consummated: Repeat Business Systems obtained Ed Read More

The latest data from Verizon’s 2020 Mobile Security Index report shows that both consumer and business users make it all too easy for cyberattackers to fool them into becoming a victim. Think Read More

Last week, we considered some of the factors that come into play for employment in 2020, including the “ghosting” practice that, while not strictly a 21st-century phenomenon, is indicative of the Read More