Features

Art of Listening, Building Relationships Vital to Success for Sharp Difference Maker John Sheehan

Watching and listening are two vastly underrated tools for success in business. But John Sheehan learned early in his career that forging a strong relationship entails a combination of both in
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Doceo Acquires Copy Doctors, Expands Into Northern Virginia

Doceo, a family and employee-owned technology company headquartered in York, Pennsylvania, has expanded its service footprint through the acquisition of the Virginia-based technology provider,
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Report: Panasonic Phasing Out Document Scanner Business

Panasonic has decided to close down its business communications unit, which includes its document scanners and unified communications businesses, according to an email sent to partners. The
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Beyond COVID-19: Elite Dealers Ponder 2020’s Greatest Challenges

As we work our way through the balance of a thoroughly unforgettable year, we take solace in knowing that while every business has its share of adversity and challenges, the global pandemic was a
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Flex Technology Group Difference Maker Jeff Wilson a Master of MPS

When Jeff Wilson entered the office technology space in the late 1990s, he only had a cursory knowledge of printers and copiers. That mattered little, because Wilson knew people. Blessed with the
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Konica Minolta Launches AccurioPress C4080 Series

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta), a leader in world-class printing technology, is pleased to introduce a new line of versatile color digital production presses, the
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Top 3 Reasons Your 1:1 Video Emails Fail

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. Personal interactions are the best way to earn trust
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Into the Unknown: Maximizing Sales Opportunities in the Future

Optimism abounds as we approach New Year’s Day. In a year marked by frustration, the changing of the calendar signifies an opportunity to begin anew with a fresh slate. In the world of business,
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Difference Maker Bob Goldberg Brings Clarity to Law for Industry Dealers

One of the nice things that come with the territory of being Bob Goldberg is knowing that his impact on the industry will be keenly felt by generations to come. In early 2015, the Business
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ITC Issues Brother International Corporation’s First-Ever General Exclusion Order

On Nov. 23, the U.S. International Trade Commission (ITC) issued a final determination, a general exclusion order, and 20 cease-and-desist orders in Certain Toner Cartridges, Components Thereof,
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A Time to Be Thankful? When Losses are Keenly Felt by All

People of a certain age can ironically recall our parents admonishing us to “Be thankful for what you have.” It was usually in response to our protestations about not getting something we wanted,
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Epson Takes Remote Route with Ink Boldly, Reaffirms PrecisionCore, Pandemic Solutions

The last time Epson gathered with its dealer partners, the venue was Loews Santa Monica, set against the backdrop of the Pacific Ocean in March. Within days of completing the inaugural Ink Boldly
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