Features

M&A Roundup: UBEO Adds Another Dealer; Higher Information Group and The Golden Ruler Net Deals

This week’s merger and acquisition roundup offers up a trio of deals, with UBEO Business Services announcing its second acquisition in as many weeks in obtaining fellow Austin, Texas-based
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A Type of Art: “American Pickers” Seeks Out Craftsman Gems from Old Print Shop

Textual imaging was one of the first casualties of the digital age. The days of cranking out volumes upon volumes of catalogs, encyclopedias, annual directories, and in most cases phone books,
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Scott Robinson to Lead Toshiba’s Managed Print Services

Toshiba America Business Solutions announced the promotion of Scott Robinson to vice president of managed print services (MPS). Robinson now directs Toshiba’s MPS business across the company’s
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2021 Difference Maker Nominations: Shining a Light on the Deserving

It’s time to turn off Netflix; you’ve seen everything of interest and there’s no point in reliving “Game of Thrones” or scanning for any episodes of “The Big Bang Theory” that you might have
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A Deep Dive into Data Collection Agents: Why Should Dealers and their Customers Care About Them?

Although we talk a lot about managed print service (MPS) solutions, it’s relatively rare to look under the bonnet and explore their actual mechanics. But data collection agents (DCAs) are pivotal
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Tightening the Screws: Looking Ahead at the Next Generation of Service Technicians

If there’s one thing that many office equipment dealers take pride in, and rightly so, it is the extensive experience many of their employees boast. Dealers often use this as a selling point, and
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UBEO Business Services Acquires United Reprographic Supply

UBEO Business Services—a premier provider of printer, copier and document management solutions nationally—expands its operations with the addition of United Reprographic Supply Inc., located in
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Sidestepping a Pandemic: Dealers Chart Challenges of Delivering Technical Service On-Site

Ah, the joys of being a service technician during the age of COVID-19. Face mask? Check. Hand sanitizer? Check. Gloves? Got ‘em. Disinfectant spray for machines? Right here. Maybe disposable work
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Two-Minute Drill: What Pandemic? Applied Imaging Shares Insight into Bevy of Acquisitions

The industry and business in general find themselves in an era of belt-tightening and adhering to a wait-and-see mentality when it comes to investments, particularly in acquisitions. It seems
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M&A Roundup: ConnectWise Acquires Service Leadership; M&S Technology Group Launches via Deal

A pair of deals crossed the transaction wire this week, including an interesting combination of firms dedicated to technology solution providers, coupling a software and services platform
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Health Care Sees Double the Increase in the Amount of Ransomware Attacks Since November

With an average of 626 ransomware attacks weekly on health care organizations, it’s evident that the bad guys are stepping up their tactics and focus where they believe the money to be. Health
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Crystal Ball and Tarot Cards Might Be More Effective in Projecting Beyond 2021

Imagining a time before face masks, incessant hand washing and social distancing is becoming increasingly difficult. It was around this time last year that people could be observed wearing PPE in
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