Features

Two-Minute Drill: James Loffler Determined to Extend Legacy of Customer Service and Operational Success

Last week’s announcement that James Loffler would assume the mantle of president for Loffler Companies represented not so much a changing of the guard—after all, his father, Jim, remains at the
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Carsten Bruhn joins Ricoh North America as President and CEO

Ricoh announced that Carsten Bruhn is now the president and CEO of Ricoh North America. A self-described “global citizen,” Bruhn brings more than 20 years of experience from around the world.
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Recent Phishing Scams Managed to Bypass Email Security Filters

Researchers at Armorblox describe several recent phishing scams that managed to bypass email security filters. The first attempted to gain access to users’ Facebook accounts. “Recently, the
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What’s Next: Dealers Ponder Future Additions to their Product Lines

As we put the March State of the Industry theme of ancillary products and services to bed, we’ll conclude with a few thoughts from our dealer panel as to what their dealerships may be looking to
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James Loffler Named President of Loffler Companies

Loffler Companies is excited to announce that James Loffler has been named president of Loffler Companies. He has taken over day-to-day operations of the company and focused on leading Loffler
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Meritech Acquires American Copier Solutions, Creating Northeast Ohio’s Largest Independent Office Technology Provider

Meritech Inc., a leading Northeast Ohio office technology provider, announced today that it has acquired American Copier Solutions, a longtime independent Kyocera/Konica Minolta dealer. This
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Blockbuster: Synnex Corp., Tech Data Join Forces in $7.2B Deal

The IT distribution network was shaken by Monday’s announced merger between Synnex Corp. and Tech Data, a deal valued at (including debt) approximately $7.2 billion. Synnex shareholders
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Looking to Add New Products? Dealers Offer Views on which Ancillaries to Avoid

For any office equipment dealer looking to widen its product and service portfolio, there are ample options to pursue that require varying degrees of investment, from minimal
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Pulse Technology Reaches Deeper into Epson Product Catalog

In late 2019, Chip Miceli was among a group of U.S. dealer executives to tour Epson’s corporate headquarters in Japan and learn more about the company’s burgeoning inkjet technology offering for
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Office Equipment Dealer Nirvana

Nirvana in Indian culture is described as a state of perfect quietude, freedom, and highest happiness. We are not going to talk about it in the religious sense, but we will look at it in the
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Printing in 2021: How Will the Market Evolve as Office Life Resumes?

The COVID-19 pandemic has underlined the importance of being realistic. We have learned to be realistic about the present and we must continue to be realistic about what lies ahead. The scale and
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Deadline: Make Sure to Submit Nominations for 2021 Difference Makers

As we mark one full year under the thumb of COVID-19, optimism abounds. According to the Centers for Disease Control and Prevention, more than two million Americans are receiving their vaccines
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