Features

Although we talk a lot about managed print service (MPS) solutions, it’s relatively rare to look under the bonnet and explore their actual mechanics. But data collection agents (DCAs) are pivotal Read More

If there’s one thing that many office equipment dealers take pride in, and rightly so, it is the extensive experience many of their employees boast. Dealers often use this as a selling point, and Read More

UBEO Business Services—a premier provider of printer, copier and document management solutions nationally—expands its operations with the addition of United Reprographic Supply Inc., located in Read More

Ah, the joys of being a service technician during the age of COVID-19. Face mask? Check. Hand sanitizer? Check. Gloves? Got ‘em. Disinfectant spray for machines? Right here. Maybe disposable work Read More

The industry and business in general find themselves in an era of belt-tightening and adhering to a wait-and-see mentality when it comes to investments, particularly in acquisitions. It seems Read More

A pair of deals crossed the transaction wire this week, including an interesting combination of firms dedicated to technology solution providers, coupling a software and services platform Read More

With an average of 626 ransomware attacks weekly on health care organizations, it’s evident that the bad guys are stepping up their tactics and focus where they believe the money to be. Health Read More

Imagining a time before face masks, incessant hand washing and social distancing is becoming increasingly difficult. It was around this time last year that people could be observed wearing PPE in Read More

As change management confronts many dealers and providers to the office technology realm alike, perhaps it is equally important to maintain the processes and procedures that worked prior to the Read More

Industry transactions rolled forward this week with a trio of announcements. Xerox picked up augmented reality support specialist CareAR. On the dealer side, All Copy Products and Time Business Read More

The first-ever worldwide virtual users’ conference for Electronics For Imaging, Inc. customers, EFI Engage, features groundbreaking new innovations that accelerate customers’ ability to Read More

Our collective vocabulary saw something of a boost in 2020, as did the office dealer’s product portfolio. Outside of the health care world, few people were familiar with the term personal Read More