Features

Remember the film “What Women Want,” in which actor Mel Gibson miraculously taps into the minds of all females, becoming privy to all their thoughts? The 2000 movie saw a companion sequel, “What Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced this week that it is taking precautionary measures to help prevent the spread of COVID-19 variants by postponing its Read More

As we bid adieu to this month’s State of the Industry focus on achieving vertical market excellence and visibility, we queried our esteemed dealer panel on their forward-looking plans to ensure Read More

As merchants are adapting to an ever-evolving industry with online ordering and ecommerce expanding in retail and hospitality, Epson, a market leader of POS printing solutions, today announced Read More

Kelly Moran thinks back across his 36-year career, all spent with the Gordon Flesch Company (GFC), and fondly recalls the first time he qualified for the annual quota trip, sort of a precursor to Read More

The fallout after a ransomware attack is more devastating than previously thought. New data spells out what you should really expect after being hit with ransomware. When we consider what happens Read More

Richard K. (Rick) Taylor is pleased to announce the launch of RK Taylor Consulting LLC. The firm will offer services to technology companies, independent dealers, private equity companies and Read More

There are various measures that can define the depth and quality of a relationship between the dealer and client that go beyond the transactional versus contractual conversation, the number of Read More

Marco announced its acquisition of All/Pro Office Technology, a copier and printer company in Alton, Illinois. Marco’s sales and service team will serve and support All/Pro’s clients from Marco’s Read More

How long has Glenn Elbin of Doing Better Business plied his craft in the technical service space? He debuted in 1984, the same year that the first personal computer, the Apple Macintosh, was Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced plans to bring a large number of its dealers together with its key executives for the first time since the outbreak of Read More

The topic of this week’s continued look at serving the various needs of vertical markets may seem obvious—the acknowledgment that dealers must be certified, able and willing to adhere to Read More