Features

Relentless Pursuit of Improvement Drives Gordon Flesch Co. Difference Maker Kelly Moran

Kelly Moran thinks back across his 36-year career, all spent with the Gordon Flesch Company (GFC), and fondly recalls the first time he qualified for the annual quota trip, sort of a precursor to
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77% of Organizations Are Unable to Access Systems or Networks Post-Ransomware Attack

The fallout after a ransomware attack is more devastating than previously thought. New data spells out what you should really expect after being hit with ransomware. When we consider what happens
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Longtime Industry Exec Rick Taylor Launches RK Taylor Consulting

Richard K. (Rick) Taylor is pleased to announce the launch of RK Taylor Consulting LLC. The firm will offer services to technology companies, independent dealers, private equity companies and
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Dealers Understand Vertical Relationships Depend on Support Beyond Office Needs

There are various measures that can define the depth and quality of a relationship between the dealer and client that go beyond the transactional versus contractual conversation, the number of
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Marco Acquires All/Pro Office Technology of Alton, Illinois

Marco announced its acquisition of All/Pro Office Technology, a copier and printer company in Alton, Illinois. Marco’s sales and service team will serve and support All/Pro’s clients from Marco’s
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Regardless of Tech Changes, Doing Better Business Difference Maker Glenn Elbin Strives for Quality Service

How long has Glenn Elbin of Doing Better Business plied his craft in the technical service space? He debuted in 1984, the same year that the first personal computer, the Apple Macintosh, was
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Konica Minolta to Host First Hybrid Event for Dealers Since Start of Pandemic

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced plans to bring a large number of its dealers together with its key executives for the first time since the outbreak of
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Playing by the Rules: Dealers Align with Regulatory Compliance Needs of Verticals

The topic of this week’s continued look at serving the various needs of vertical markets may seem obvious—the acknowledgment that dealers must be certified, able and willing to adhere to
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M&A Roundup: UBEO Swings Fourth Deal of 2021; Novatech Obtains Xerox Dealer

UBEO Business Services continues its nationwide expansion with this week’s acquisition of a Boston-based dealer, its fourth addition of the year, joining newcomers in Colorado, Texas and New
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Early Lessons the Foundation of Success for Kelly Office Solutions Difference Maker Tim Renegar

Tim Renegar remembers the 1970s fondly. It’s the decade that kicked off his career selling roll-fed, coated paper copier machines (plain paper machines were still on the horizon). In fact,
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It’s Back: ITEX Trade Show Slated for Nov. 9-10 in Las Vegas

The organizers of the ITEX trade show announced today that this year’s show will take place November 9-10 at the Flamingo – Las Vegas Meeting and Convention Space in Las Vegas. The
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When it Comes to Pandemic, Not All Verticals Were Impacted Equally

This month’s State of the Industry report on vertical markets outlined many of the challenges facing specific market segments. From health care to hospitality, legal to manufacturing and
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