Features

Canon, Amazon File Joint Trademark Infringement Lawsuit in the U.S. Against Counterfeit Toner Cartridge Sellers

Canon Inc. and Canon U.S.A., together with Amazon and Amazon Services LLC, jointly filed a lawsuit in the United States District Court for the Western District of Washington against 18 selling
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Production Print: Dealers Discuss What You Need to Know to be Successful

So you want to add production print to your menu of products and services? Before you phone up (or email) your OEM representative, it might be good to take a step back. No, make that two steps.
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Ribbon-Cutting Ceremony Helps MTS Office Systems Showcase its New Headquarters

Nearly 100 guests, including customers and manufacturer executives, converged on Greenville, South Carolina, for the official unveiling of MTS Office Systems’ new headquarters. The Sept. 19 grand
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Brother Difference Maker Amy Ranttila Finds Industry’s True Currency Lies in Relationships

It’s no secret that the office technology dealer circuit is blessed to have a large number of manufacturers whose offerings—while different in their own ways—meet a high standard of excellence. A
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Changing of the ConnectWise Guard: Manny Rivelo Appointed as CEO, Jason Magee to Step Down

ConnectWise, the company that pioneered the managed service provider (MSP) model through software, services, and community, today announced that Manny Rivelo, former CEO of Forcepoint, has been
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Epson Purchasing DFE Specialist Fiery for $591 Million

Fiery LLC, the print industry’s leading innovator of digital front ends (DFEs) and workflow software, announced that Fiery’s ownership has entered into an agreement with Seiko Epson
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Impact-ful Partnership: Major Dealer Highlights Katun Corp.’s Foray into A3 MFP Theater

Some would argue that adding another manufacturer line, at face value, would not be a priority for Impact Networking. After all, the dealer—with reported revenues just shy of $200 million
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Applied Brilliance: Brother Difference Maker Evelyn Pichardo Leverages Broad Perspective

Skills sets that are portable and adaptable to any number of business segments can make for a valuable commodity from a human resources standpoint. In the case of Evelyn Pichardo, who currently
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Ricoh Trimming 2,000 Jobs Globally, Offering Early Retirements in Japan

Leading worldwide industry manufacturer Ricoh will be cutting 2,000 jobs, an initiative that will conclude in March, the Tokyo-based company announced late last week. The move comes as part of
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Fujifilm Makes U.S. Dealer Splash, Enlists Marco to Expand Office, Production Print Solutions and Services Market

FUJIFILM BI International Operations Corp., a leader in office, document, and business solutions, along with FUJIFILM North America Corporation, Graphic Communication Division, a leader in
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M&A Roundup: ConnectWise Doubles Up, Metro Sales Nets Wisconsin Document Imaging

If recent events, including this week’s news about the Fuji-Marco partnership, are any indication, the second half of the year promises to be an exciting time. And don’t forget about
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In Order to Lead, Ricoh Difference Maker Brian Balow Suggests Checking Your Ego at the Door

Want to become an effective leader? Brian Balow ascribes to what he terms the “no ego approach.” The vice president for production sales and solutions, dealer channel, at Ricoh is loath to take
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