Features

Industry Mourns the Passing of BEI Services Founder Wes McArtor

The office technology industry is deeply saddened by the loss of Wes McArtor, the president of NEXERA (formerly BEI Services) and a 30-year fixture on the industry circuit. Mr. McArtor, 67,
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Two-Minute Drill: Mike Marusic Examines the Opportunity Dealers have with Dynabook

When Mike Marusic joined the ranks of the overemployed and assumed the role of Dynabook president, it wasn’t just a matter of streamlining the corporate reporting process. The president and CEO
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Change Agent: Copiers Northwest Difference Maker Marc Grégoire Seeks Positive Outcomes

The title on Marc Grégoire’s business card may read “chief information officer,” but in his day-to-day interactions at Seattle-based Copiers Northwest, his underlying thrust is to be a catalyst
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Avision Refillable EzToner Kit Offers Longer Life Before Swapping Cartridges

It occurred to Thomas Sheng that a toner technology his company, Avision, offers may actually result in the company making less money. Still, the president of the Taiwan-based manufacturer knows
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Destination Dealer: Tangible Benefits and Indefinable Qualities that Attract Employees

In thinking about the ins and outs of hiring, it sometimes comes down to having a good feeling about someone. And while HR and other exec folk have been burned by relying on the “gut” to decide
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Cold Call Turns into Warm Lead and Life-Changing Close for EBS Difference Maker Michael Horvath

It was about 13 years ago that Michael Horvath discovered the product he was most adept at selling was actually himself. The recurring revenue took the form of professional fulfillment. Horvath
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GreatAmerica Facilitates Financing for B2BToolbox e-commerce Platform

GreatAmerica Financial Services and B2BToolbox announced a new capability that integrates financing into an e-commerce platform. This collaboration enhances the sales process for office
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Sharp President and CEO Mike Marusic Takes Helm of Dynabook Americas

Dynabook Americas Inc., the gold standard for long-lasting, professional-grade laptops, announced Tuesday the appointment of Mike Marusic as its new president, effective October 1. Marusic also
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Dealers Chart Challenges of Dealing with an Employee-Favorable Market

When we last visited the topic of hiring and retention a few years ago, conditions were especially favorable toward job hunters. It was the era of the Great Resignation, an extended period when
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M&A Roundup: Kelly Office Solutions Acquires Rapid Refill; IdentiSys Nets Capture Technology Assets

The acquisition wire continues to heat up just in time for the cool fall weather. A pair of deals were announced, with Kelly Office Solutions bolstering its market presence in Raleigh, North
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Bold Strokes: TSG Difference Maker Dean Swenson Soars While Flying Solo

Sometimes a vision can seem clearer on paper than it does in practice. When Dean Swenson decided to transform his business in 2003—leaving the comforts of being a Xerox Agency member to begin
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Xerox’s $400M Purchase of ITsavvy Underscores Commitment to Growing IT Services

Xerox Holdings Corporation (NASDAQ: XRX) announced Thursday it has agreed to acquire ITsavvy, an Oak Brook, Illinois-based provider of integrated IT products and associated services, for $400
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