Features

Ray Belanger, president of Bay Copy in Rockland, Mass., reports on his big sale of the week. What was your most notable sale this week? Belanger: This week, we completed a large sale, a total of Read More

Last week Print Audit announced what they call “a disruptive new business model” for print management. Print Audit Premier is a subscription plan for office technology dealers, providing them Read More

This week Frank Grasso, president of CEO of TGI Office Automation in Brooklyn, New York talks about his dealership’s big sale of the week. What was your most notable sale this week? Grasso: A Read More

Oh, how those of us in the dealer channel long for the days when the copier manufacturers sold only through dealers. For those not in the copier business that long, yes that was the case. If you Read More

The explosion of mobile devices represents both the biggest trend and the biggest challenge to document imaging and print management in 2012. Thanks to cloud services, all the statistics point to Read More

Let’s agree from the get go that the only constant in the office technology industry is change. However, one area in that world that is often slow to change is sales rep compensation, especially Read More

A couple of weeks ago I shared my impressions of the Konica Minolta Dealer meeting. I thought it would be interesting to get another perspective, that of Al Scibetta, president of Copier Fax Read More

This week, Reed Melnick, president of Nevill Imaging Solutions in Carrollton, Texas, talks about his dealership’s big sale of the week. What was your most notable sale this week? Melnick: Canon Read More

We see ‘consumerization’ of IT as one of the biggest trends impacting the way organizations and their workers will interact.  This new wave, from knowledge workers wanting more user friendly Read More

  Obviously there’s a major trend in the industry toward what we call the delivery of ‘managed document services’ and what most of the industry refers to as ‘managed print services’. Let’s Read More

An important trend and challenge for our dealers and what we need to focus on is our dealer’s ability to establish sustainable business growth. Part of the answer is to expand their offerings to Read More

One of the trends we’re seeing in 2012-2013 is decreased paper page output, and movement towards an electronic mobile format. This trend is being seen throughout the industry; both Generation X Read More