Features

The Second Biggest Threat to the Office Technology Industry: What No Supply/Maintenance Agreement?

Last week Andrew Ritschel, president of Electronic Office Systems (EOS) in Fairfield, New Jersey, shared his thoughts on the three biggest threats to the independent dealer. As a point of
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A New Breed of Dealer: Marco Blazes the Trail from Office Technology to Networked Solutions

If you’re looking for a roadmap of how to evolve your dealership to thrive and survive in the 21st century, look no further than Marco (www.marconet.com), a Minnesota-based dealership that has
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The Three Greatest Dangers to Independent Dealers

I can always count on Andrew Ritschel, president of Electronic Office Systems (EOS) in Fairfield, New Jersey, to tell it like it is, and not only that, encourage me to print it. That’s always an
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Reman Color Toner – Is It Ready?

If you had confidence that reman color toner would give a consistent quality experience at a >25% price advantage, would you use it? Color reman has been slow to mature.  The market has been
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What’s the Word on NER’s Print4?

If you’re like me NER Data’s Print4 MPS program is one of the best kept secrets in the MPS world. At least if you’re someone like me who writes frequently about the traditional copier industry
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GreatAmerica Scores 2012 MPSA Leadership Award in Professional Services Category

GreatAmerica Leasing Corp. prides itself on being a company that’s in touch with its clients. Over the past several years, the Cedar Rapids, Iowa-based financing company – which partners with
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Meet Sharp’s New President Doug Albregts

It’s been six months since Doug Albregts took over the reins at Sharp as the new president, replacing Ed McLaughlin. Somewhat of a surprise choice to many industry observers, Albregts’ background
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A Measure of Success: Photizo’s Hybrid Provider Benchmarking Service Looks to Quantify MPS Success

Anyway you look at it managed print services is a numbers game. One of the challenges facing MPS providers is ensuring that the numbers add up and they’re winning deals and making margins. While
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Sharing the Knowledge: Great America Launches Managed Information Technology Training Program

There are lots of things Milton Bartley wishes he knew back when he was starting out in managed information technology services – things like proper pricing techniques and tips for hiring new
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EFI PrintMe Mobile 2.2 Enhances Mobile Printing in the Enterprise

On Tuesday, June 12, 2012 EFI announced the release of PrintMe Mobile 2.2 software, the latest version of their mobile printing software. The new version gives IT departments the ability to
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Inside Nuance’s Imaging Division with Michael Rich

Last month, Nuance Communications announced Michael Rich as senior vice president and general manager of the company’s Document Imaging Division, succeeding Robert Weideman, who is now leading
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Transformed by Transform 2012

There’s not much that surprises me anymore but Photizo’s Transform 2012 in Orlando, May 23-25 was one of those surprises. After sitting on the fence as to whether or not to attend, I finally made
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