Features

BTA Summit Offers Strategies to Take Down the Patent Trolls

“They’re terrorists. They terrorize the end user.” That’s BTA General Counsel Bob Goldberg’s take on patent trolls at a BTA-sponsored industry summit on March 14 to address this escalating
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Deal or No Deal: Acquisition of Sharp by Samsung Not Happening

In case you missed them, a couple of items hit the news services earlier this week, both reporting that Sharp has declined Samsung’s offer to acquire their copier business. “On the one side you
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IITC Resolution Takes Aim at Inferior Remanufactured Cartridges

Editor’s note: In late January the International Imaging Technology Council (Int’l ITC), a not-for-profit trade association that represents the interests of the world’s imaging supplies industry,
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Eight Companies to Watch in 2013

I think we can all agree that the imaging and office technology industry is a volatile business. You’ve got big players, small players, and those in between. For all of them and the industry,
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The Continuing MPS Commoditization Discussion

It looks like we’re going to beat this dead horse a little longer or at least until there’s nothing left to say on the subject. Last week I interviewed Rob Sethre of Photizo Group who disputes
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Off the Record

I loved this response I received on Monday to my subject line, “Seriously, Let’s Not Commoditize MPS” in last week’s newsletter. “Seriously, it’s too late.”
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12 Questions with Gary Willert of LMI Solutions

How long have I been in the business writing about the imaging and office technology industry? It’s going on 27 years yet I can’t believe I’ve made it this far without crossing paths with Gary
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12 Questions with Gary Willert of LMI Solutions

How long have I been in the business writing about the imaging and office technology industry? It’s going on 27 years yet I can’t believe I’ve made it this far without crossing paths with Gary
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Let’s Not Commoditize MPS

After running these short pieces on whether or not MPS has become a commodity in The Week in Imaging the past few weeks I received an e-mail from Rob Sethre, senior consultant for Photizo Group a
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Document Management in the Real World: DocuWare

This week I speak with Thomas Schneck, vice president of DocuWare about document management and end user’s and dealer’s perceptions of this key solutions segment. I started the interview by
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Built to Last: Centric Business Systems New Headquarters is a Modern Marvel

It’s not every day a dealer makes a multi-million dollar investment in a new headquarters, and when they do, it’s a reflection of the success of the business. A perfect example is the new
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Is MPS a Commodity?

What do you say to people who say that MPS has become a commodity? In our continuing series, Sarah Henderson, director, MPS operations for West Point Products offers these comments on the
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